SERENİTY COMFORT Hotel
Hotel in Istanbul, Turkey
What Arab guests said
What guests love
Arab guests commend the hotel for its spacious rooms and good cleanliness, contributing to a comfortable stay.
- Rooms are noted for their generous size.
- The cleanliness of the accommodations is satisfactory.
- Guests found the hotel to be a comfortable place to stay.
Areas to improve
Some Arab guests encountered issues concerning the restaurant service, lobby lighting management, and shower water temperature control.
- There were comments regarding the restaurant and its staff.
- Lobby lights were turned off early in the evening.
- Controlling the shower water temperature proved difficult.
What guests love
Saudi guests found their stay at the hotel to be comfortable, appreciating the overall services provided.
- Saudi visitors noted the general comfort during their stay.
- The services offered at the hotel were enjoyed.
- Guests expressed satisfaction with their accommodation experience.
Areas to improve
Some Saudi guests encountered negative feedback concerning the restaurant experience and its supervisors.
- Observations were made regarding the restaurant's performance.
- Guests pointed out areas needing improvement within the restaurant.
- There was a negative impression of the restaurant supervisor.
What guests love
Qatari guests appreciated the spacious room sizes and the overall cleanliness of the hotel, contributing to a pleasant stay.
- Generous room dimensions were noted.
- A good standard of cleanliness was observed.
- The hotel offers a clean and welcoming environment.
Areas to improve
Some Qatari visitors experienced challenges with controlling shower water temperature and noted that lobby lights were turned off early in the evening.
- Difficulty in regulating shower water temperature.
- Lobby lighting was switched off late at night.
- A need for better management of common area lighting.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Bidet
- Towels/Sheets (extra fee)
- Slippers
- Private bathroom
- Toilet
- Free toiletries
Show all amenities (60)
- Bathrobe
- Hairdryer
- Shower
- Linens
- Wardrobe or closet
- Alarm clock
- City view
- View
- Electric kettle
- Clothes rack
- Fireplace
- Satellite channels
- Telephone
- TV
- Coffee house on site
- Fruit
- Special diet meals (on request)
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
- Invoice provided
- Private check-in/out
- Concierge
- Baggage storage
- Tour desk
- Express check-in/out
- 24-hour front desk
- Family rooms
- Kid-friendly buffet
- Kids' meals
- Kids' pool
- Daily housekeeping
- Suit press
- Ironing service
- Dry cleaning
- Laundry
- Fax/Photocopying
- Meeting/Banquet facilities
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
- Shuttle service
- Vending machine (drinks)
- Designated smoking area
- Air conditioning
Where it is
16 Peyami Safa Caddesi, Bagcilar, 34218 Istanbul, Turkey