Serenus Cave Suites
Hotel in Ortahisar, Turkey
What Arab guests said
What guests love
Arab guests found the host and her team very warm and welcoming, creating a comfortable stay that felt like home.
- Warm welcome and courteous service from the team.
- A satisfying breakfast menu was provided.
- The accommodation offered a cozy and familiar atmosphere.
Areas to improve
A few guests noted challenges with the location, as taxis found it difficult to reach directly, often dropping them further away.
- Taxis had difficulty accessing the exact location.
- The final approach involved an uphill walk.
- Drop-off points were sometimes inconveniently distant.
What guests love
Saudi guests appreciated the warm hospitality and helpful team at this unique accommodation, enjoying a comfortable stay and delightful breakfast.
- The team was very friendly and provided a warm welcome.
- The stay was comfortable and tidy.
- The breakfast menu offered was good.
Areas to improve
Some Saudi guests found the location challenging for taxi access, with drop-off points being somewhat distant and uphill, causing inconvenience.
- Access by taxi proved somewhat difficult.
- The drop-off point was a bit distant and uphill.
- The location was not very convenient for taxis.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Bidet
- Bath or shower
- Slippers
- Toilet
- Free toiletries
- Hairdryer
Show all amenities (60)
- Shower
- Wardrobe or closet
- Extra long beds (> 80 inches)
- Inner courtyard view
- Outdoor furniture
- BBQ facilities
- Patio
- Terrace
- Cleaning products
- Electric kettle
- Socket near the bed
- Clothes rack
- Bicycle rental
- Tour or class about local culture
- Bike tours
- Walking tours
- Horseback riding
- Cycling
- Hiking
- Darts
- Karaoke
- Flat-screen TV
- Satellite channels
- Telephone
- TV
- Pay-per-view channels
- Fruit
- Wine/Champagne
- Special diet meals (on request)
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
- Lockers
- Private check-in/out
- Concierge
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Strollers
- Child safety socket covers
- Family rooms
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
- Fax/Photocopying
- Meeting/Banquet facilities
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
Where it is
Bahçe sokak No:9 Eski Mahalle Ortahisar Ürgüp, 50650 Ortahisar, Turkey