Serim Residence
Apartment in Kocaeli, Turkey
What Arab guests said
What guests love
Arab guests found the apartment to be spacious and clean, appreciating the well-equipped kitchen and central heating.
- The apartment offers ample space and a good number of bathrooms.
- The kitchen is fully equipped with all necessary amenities.
- Staff member Ali was noted for his helpfulness and cooperative attitude.
Areas to improve
Some guests encountered maintenance issues, including non-functional air conditioning and elevators, alongside concerns about sound insulation.
- Several guests reported issues with air conditioning units not working.
- The sound insulation between apartments was noted as being poor.
- Concerns were raised regarding the presence of insects and cleanliness in certain areas.
What guests love
Kuwaiti guests found the apartments at Serim Residence to be spacious and clean, appreciating the well-equipped kitchens and ample bathrooms. Staff member Mr. Ali was noted for his helpful and cooperative demeanor.
- Apartments are spacious and clean with a fully equipped kitchen.
- Sufficient bathrooms are available, including master suites.
- Staff member Mr. Ali is friendly, cooperative, and speaks English.
Areas to improve
Some Kuwaiti guests encountered maintenance issues, particularly with non-functional air conditioning and elevators that remained unrepaired. Poor sound insulation and the presence of insects were also noted concerns.
- Air conditioning was reported as non-functional on multiple occasions without repair.
- Poor sound insulation led to disturbances from external noise.
- Cleanliness issues, including insects and cockroaches, were mentioned.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Children's high chair
- Dining table
- Coffee machine
- Cleaning products
- Stovetop
- Oven
- Dryer
- Kitchenware
Show all amenities (58)
- Electric kettle
- Kitchen
- Washing machine
- Dishwasher
- Microwave
- Refrigerator
- Linens
- Wardrobe or closet
- Toilet paper
- Towels
- Bath or shower
- Private bathroom
- Toilet
- Shared bathroom
- Hairdryer
- Shower
- Dining area
- Sofa
- Seating area
- Flat-screen TV
- TV
- Sofa bed
- Drying rack for clothing
- Clothes rack
- Hardwood or parquet floors
- Tile/marble floor
- Ironing facilities
- Iron
- Balcony
- Terrace
- Garden
- Tea/Coffee maker
- City view
- Mountain view
- Garden view
- View
- Private apartment in building
- Shuttle service
- Invoice provided
- Private check-in/out
- Express check-in/out
- Designated smoking area
- Air conditioning
- Heating
- Soundproof rooms
- Elevator
- Family rooms
- CCTV outside property
- CCTV in common areas
- Key access
Where it is
Damlar Mah. Karasu SK. 12/2 BAŞİSKELE/KOCAEL, 41245 Kocaeli, Turkey