Shangri-La Bosphorus, Istanbul
Hotel in Istanbul, Turkey
What Arab guests said
What guests love
Arab guests commend Shangri-La Bosphorus for its elegant design and prime, accessible location, highlighting the professional and friendly service provided by the staff.
- Guests praise the hotel's strategic location near the ferry terminal, making it an ideal base for exploration.
- Many visitors commend the staff for their welcoming and helpful service, with specific mentions of appreciation.
- Guests note the high level of cleanliness and comfort in the rooms, along with the hotel's calm atmosphere.
- Visitors appreciate the elegant design and furnishings, contributing to a pleasant and comfortable stay.
Areas to improve
While most guests praise the hotel, a few noted aspects that could be improved, such as food quality and certain room details.
- Some guests reported that the food quality, particularly breakfast, did not meet expectations.
- A few visitors experienced noise and fuel odors in rooms overlooking the boat station.
- Some guests mentioned that toiletries were not adequately replenished and noted some dirtiness in the shower area.
- A few visitors found the location to be congested at times and the prices to be high.
What guests love
Saudi guests highlight a elegant stay at Shangri-La Bosphorus, Istanbul, praising the attentive service and attention to detail from the friendly staff.
- Saudi visitors commend the staff's warm hospitality and helpfulness, making them feel welcomed.
- Guests appreciate the hotel's high level of cleanliness and its elegant ambiance.
- The prime location and pleasant Bosphorus views from the rooms are noted positively.
Areas to improve
Some Saudi guests encountered issues with location congestion, high costs, and minor inconveniences during their stay procedures.
- A few visitors noted heavy traffic congestion around the hotel's location.
- Limited dining options within the hotel were mentioned by some.
- One guest experienced difficulties with repeated check-in/out processes during extensions.
What guests love
Emirati guests praise Shangri-La Bosphorus for its beautiful design and superb location, highlighting the professional environment and attentive service.
- The hotel's location is noted as a significant advantage for stays.
- Guests appreciate the elegant interiors and well-furnished rooms.
- Staff members, particularly at the front desk, are commended for their professionalism and welcoming nature.
Areas to improve
Some Emirati visitors found the accommodation pricing to be high, with comments regarding the quality and variety of the buffet food.
- The pricing was mentioned as being on the higher side.
- While buffet variety is good, the taste of the food could benefit from review.
- Partial views from some rooms were noted as not fully meeting expectations.
What guests love
Kuwaiti guests had a very pleasant stay at Shangri-La Bosphorus, Istanbul, highlighting its convenient location and staff service that exceeded their expectations.
- The hotel boasts a convenient and prime location.
- Staff members are friendly and always ready to assist.
- The environment is quiet, comfortable, and notably clean.
- The overall experience was satisfactory.
What guests love
Qatari guests appreciate the hotel's prime location and the friendly, professional service from its staff, noting the overall cleanliness.
- The preferred location offers a pleasant stay.
- Staff members are friendly and provide professional service.
- The hotel is characterized by high cleanliness.
- Families expressed satisfaction with their stay.
Areas to improve
Some Qatari guests encountered issues with noise and fuel odors in specific rooms, alongside remarks concerning the quality of food and breakfast.
- Noise and fuel odors were noted in certain rooms.
- Concerns were raised regarding the food and breakfast.
- Rooms overlooking the harbor were found to be noisy.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
★ Arabs rate this higher than other guests
Amenities
- Toilet paper
- Towels
- Slippers
- Private bathroom
- Toilet
- Hairdryer
- Linens
- Wardrobe or closet
Show all amenities (60)
- Alarm clock
- Extra long beds (> 80 inches)
- Terrace
- Garden
- Coffee machine
- Electric kettle
- Flat-screen TV
- Cable channels
- Telephone
- TV
- Wine/Champagne
- Special diet meals (on request)
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
- Invoice provided
- Private check-in/out
- Concierge
- ATM on site
- Baggage storage
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Family rooms
- Kid-friendly buffet
- Kids' meals
- Kids' pool
- Daily housekeeping
- Suit press
- Ironing service
- Dry cleaning
- Laundry
- Fax/Photocopying
- Business center
- Meeting/Banquet facilities
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
- Shuttle service
- Pet bowls
- Designated smoking area
- Air conditioning
- Smoke-free property
- Hypoallergenic room available
- Wake-up service
Where it is
Sinan Pasa Mah. Hayrettin Iskelesi Sok. No:1 Besiktas, Besiktas, 34353 Istanbul, Turkey