Sheraton Ankara Hotel & Convention Center

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQataris

What guests love

Arab guests commend the hotel's high level of cleanliness and the attentive service provided by the cooperative staff.

• Guests praise the rooms for being clean and quiet, contributing to a comfortable stay.
• The hotel's strategic location and proximity to essential amenities are valued.
• The quality of the breakfast offerings is frequently highlighted as a significant positive aspect.

Areas to improve

A few guests noted areas for improvement, particularly concerning additional facility fees and certain aspects of the reception service.

• Some visitors mentioned concerns regarding charges for using the gym facilities.
• There were comments about the reception team's handling of invoices and refunds.
• A few guests expressed dissatisfaction with high prices or the absence of balconies in rooms.

What guests love

Saudi guests appreciated the cleanliness and quietness of the rooms, along with the helpful and kind staff.

• Rooms were notably clean and quiet.
• Staff members were very helpful and kind.
• The breakfast offered was good and well-liked.

Areas to improve

Some Saudi guests encountered issues with disorganized billing and unclear additional charges.

• The reception team had difficulties managing invoices.
• There was an issue with refunding the insurance deposit.
• Additional charges were not clearly explained.

What guests love

Emirati guests generally found their stay at Sheraton Ankara Hotel & Convention Center to be very good, highlighting several aspects that contributed to a pleasant experience.

• Guests appreciated the hotel's convenient location, making it easy to access various points of interest.
• Visitors noted that the overall service covered everything well, contributing to their satisfaction.
• The experience was frequently described as good by many guests.

Areas to improve

While the overall experience was positive for Emirati visitors, a few minor points were mentioned that could enhance comfort for future stays.

• Some families expressed disappointment regarding the absence of balconies in their rooms.
• Most visitors did not encounter any significant drawbacks during their visit.

What guests love

Kuwaiti guests found the hotel to be very clean with a perfect location, making their stay enjoyable.

• The hotel's cleanliness was consistently praised by visitors.
• Its prime location offers convenient access to nearby restaurants and cafes.
• Guests appreciated the hotel's proximity to essential amenities.

What guests love

Qatari guests found the hotel to be a very pleasant stay, highlighting an overall satisfying experience.

• Guests praised the hotel's strategic location and proximity to essential amenities.
• The staff were noted for being friendly and providing a welcoming service.
• Visitors enjoyed the surrounding area, which offered easy access to shops and dining.

Areas to improve

Some Qatari visitors noted that the accommodation cost might be on the higher side.

• The pricing was mentioned as potentially being high.
• No other significant negative feedback was consistently reported.

Amenities

• Toilet paper
• Towels
• Slippers
• Toilet
• Free toiletries
• Hairdryer
• Linens
• Alarm clock

Where it is

GAZİOSMANPAŞA MAH. ŞEHİT ÖMER HALUK SİPAHİOĞLU SK. NO:1-KAZAN ÇANKAYA, 06700 Ankara, Turkey