Sheraton Bursa Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisBahrainisOmanis

What guests love

Guests frequently praise the hotel's convenient location, conveniently situated near shopping centers and dining options, alongside the warm and professional service provided by the staff.

• The hotel's prime location offers easy access to malls and essential services.
• Staff members are consistently noted for their friendly demeanor and helpfulness.
• Rooms are described as spacious, clean, and comfortable for a pleasant stay.
• Check-in and check-out processes are highlighted as smooth and efficient.

Areas to improve

A number of guests noted that the room furniture appears dated and could benefit from renovation, with some also experiencing issues regarding room temperature control or breakfast quality.

• Several guests mentioned that the furniture and decor in the rooms seem old and require updating.
• Some visitors reported difficulties with room temperature regulation or air conditioning functionality.
• Breakfast received some criticism for being repetitive or not meeting expectations.
• A few reviewers pointed out that certain bathroom elements needed maintenance or refurbishment.

What guests love

Saudi guests praise the hotel's central location near shopping centers, alongside the friendly and professional service from the staff.

• Guests highlight the hotel's convenient location and accessibility.
• The staff's professionalism, helpfulness, and welcoming demeanor are frequently mentioned.
• Cleanliness of rooms and facilities stands out as a positive aspect.
• The breakfast quality and offerings are noted positively.

Areas to improve

Some Saudi guests noted that the room furniture appears dated and could use an update, with comments regarding lighting and certain service aspects.

• The furniture in the rooms is perceived as old and in need of renewal.
• Some visitors found the lighting in rooms and hallways to be dim.
• Comments were made regarding the variety of breakfast options.
• A few guests experienced issues with the air conditioning not functioning optimally.

What guests love

Emirati guests appreciate the hotel's convenient location near shopping centers and attractions, along with its spacious and comfortable rooms that ensure a pleasant stay.

• Strategic location close to malls and transport links.
• Spacious rooms and comfortable furnishings, especially the beds.
• Friendly and efficient staff providing helpful service.
• An overall positive accommodation experience.

Areas to improve

Some Emirati guests encountered issues with breakfast quality and variety, alongside problems with air conditioning and Wi-Fi connectivity.

• Repetitive breakfast items and inconsistent quality.
• Intermittent issues with air conditioning and internet connection.
• Some furniture appeared dated.
• Limited staff interactions and insufficient hot water supply.

What guests love

Kuwaiti guests commend the hotel's prime location near shopping centers and restaurants, alongside the staff's welcoming hospitality and helpfulness.

• Visitors praise the hotel's strategic location and convenient accessibility.
• Staff are thanked for their kindness and professional assistance.
• Rooms are noted as spacious, clean, and offering pleasant views.
• The hotel is described as providing a peaceful and comfortable atmosphere for stays.

Areas to improve

While Kuwaiti guests appreciate the location and service, some point out the need for furniture and room facility updates.

• Some furniture and furnishings are noted as requiring renovation and maintenance.
• The cleanliness level in certain rooms and facilities was not as expected by some visitors.
• A few guests encountered issues related to room temperature control or internet quality.

What guests love

Qatari guests frequently praise the hotel's friendly and helpful front desk staff, alongside its convenient location near shopping centers and attractions.

• Staff members are consistently welcoming and supportive, enhancing the guest experience.
• The hotel boasts a prime location, offering convenient access to malls and local sights.
• Spa services, including the hammam and Balinese massages, are regarded.
• Guests appreciate the availability of both indoor and outdoor activities.

Areas to improve

A segment of Qatari visitors noted that the hotel's cleanliness and furnishings do not meet a five-star standard, citing wear and tear on furniture.

• Overall cleanliness of carpets and curtains requires enhancement.
• Furniture and wooden wall decor appear dated with noticeable scratches.
• The breakfast buffet's quality and variety were inconsistent daily.
• Some rooms experienced issues with temperature control.

What guests love

Bahraini guests found the hotel to be clean and appreciated its convenient location near the mall, noting the comfortable rooms and good breakfast.

• The hotel is generally clean and comfortable.
• The location is very close to the shopping mall.
• Breakfast served was good.
• Rooms were comfortable with cozy beds.

Areas to improve

Some Bahraini visitors experienced disappointment with the restaurant's quality and pricing, unwelcoming reception service, and outdated bathroom facilities.

• Restaurant food was overpriced and did not meet expectations.
• A burnt pizza was served, not matching the order.
• Reception staff were not welcoming upon arrival.
• Bathrooms felt old and needed renovation, with low water pressure.

What guests love

Omani guests appreciated the warm welcome and elegant organization at the hotel, praising the attentive service provided by the staff.

• Staff are friendly and professional, offering assistance with a smile.
• Rooms are comfortable, clean, and well-equipped.
• The hotel atmosphere is warm and welcoming.
• Good reception and overall organization were noted.

Areas to improve

Some Omani visitors noted areas for improvement, such as lighting in corridors and room cleanliness.

• Lighting in the corridors between rooms was dim.
• Comments were made regarding room cleanliness.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Bathrobe

Where it is

Odunluk Mah. Akpinar Cad. Nilufer, 16110 Bursa, Turkey