Sheraton Grand Samsun Hotel
Hotel in Samsun, Turkey
What Arab guests said
What guests love
Arab guests frequently praise the hotel's convenient location with its beautiful sea views, complemented by the warm welcome and helpfulness of the staff.
- The rooms are noted for being clean, comfortable, and spacious, with good air conditioning.
- Breakfast is highlighted as delicious and offering a good variety of options.
- Guests appreciate the staff's friendly demeanor and prompt service.
- The hotel's overall tidiness and calm atmosphere are well-regarded.
Areas to improve
A number of guests found the room rates to be on the higher side, with some mentioning the need for maintenance in certain areas.
- Room rates were considered a bit high by some visitors.
- A few guests noted that carpets could use renovation or general maintenance is needed.
- Some experienced issues with room air conditioning or noticed unpleasant odors.
- Concerns were raised regarding the hotel's deposit refund policy.
What guests love
Saudi guests appreciate the hotel's prime location and the attentive service provided by its staff, alongside a good breakfast and comfortable facilities.
- Guests highlighted the hotel's strategic location and proximity to key amenities.
- The staff's welcoming and professional demeanor was frequently praised.
- Breakfast received particular appreciation for its quality and variety.
- Visitors noted the cleanliness of the rooms and general hotel facilities.
Areas to improve
Some Saudi guests encountered issues with high pricing, the quality of certain facilities like the private beach, and isolated room-related problems.
- A few visitors felt the room rates were high relative to the offerings.
- The private beach area was described as unclean and shallow, limiting its usability.
- Concerns were raised about noise from nearby events late into the night.
- Some guests experienced issues with room cleanliness or unpleasant odors.
What guests love
Emirati guests appreciated the hotel's prime location overlooking the Black Sea and the friendly, welcoming service that made them feel at home.
- Emirati visitors enjoyed a delicious and varied breakfast offering.
- Guests praised the staff's warm reception and helpfulness.
- Visitors noted thoughtful gestures of hospitality during their stay.
Areas to improve
Some Emirati guests noted that the hotel could benefit from minor maintenance and updates.
- Visitors observed that the room carpets might require renovation.
- A few guests mentioned the need for general upkeep.
What guests love
Kuwaiti guests found the hotel to be a comfortable and tidy place, with particular praise for the spacious, clean rooms and comfortable beds.
- Rooms are noted for being spacious and clean, offering a pleasant stay.
- Staff members are highlighted for their helpfulness and pleasant demeanor.
- Visitors appreciate the hotel's attractive decor and its nice sea view.
- The hotel's location is considered good, and interactions with staff are refined.
Areas to improve
Some Kuwaiti guests noted that the accommodation price could be high, and the breakfast standard was not always as expected.
- Breakfast is considered average and could benefit from more variety.
- A few visitors felt the price was exaggerated for the experience offered.
- One guest encountered issues regarding the refund of a security deposit.
What guests love
Qatari visitors praise the hotel's cleanliness and comfort, with special commendation for the varied and good breakfast offerings.
- Guests highlight the high standard of cleanliness and the overall quiet atmosphere.
- Staff are noted for being welcoming and facilitating quick check-in and check-out processes.
- The breakfast is frequently mentioned as a standout feature, described as diverse and very good.
Areas to improve
Some Qatari visitors encountered issues with the air conditioning not functioning optimally, alongside feedback regarding the deposit payment and refund system.
- A few guests reported that the air conditioning was not sufficiently cold or took a long time to cool the room.
- Concerns were raised about the deposit system, involving card payment and local currency refunds, with some finding it unnecessary.
- One guest noted an unpleasant smell in the bedroom.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
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- Hairdryer
- Linens
- Wardrobe or closet
- Beachfront
- Private beach area
- Clothes rack
- Beach
- Golf course (within 2 miles)
- Desk
- Flat-screen TV
- Satellite channels
- Telephone
- TV
- Fruit
- Wine/Champagne
- Kids' meals
- Special diet meals (on request)
- Bar
- Minibar
- Restaurant
- Invoice provided
- Lockers
- Private check-in/out
- Concierge
- Baggage storage
- 24-hour front desk
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
- Fax/Photocopying
- Business center
- Meeting/Banquet facilities
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
- Air conditioning
- Smoke-free property
- Wake-up service
- Soundproofing
- Soundproof rooms
- Elevator
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Iron
- Room service
Where it is
Liman Mah. Ataturk Bulvari No:55 Ilkadim, 55100 Samsun, Turkey