Sheraton Istanbul City Center

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitis

What guests love

Arab guests frequently praise the hotel's central location and convenient access to city attractions, alongside the warm and efficient service provided by staff dedicated to ensuring a comfortable stay.

• The hotel's prime location and proximity to key city landmarks are highlighted by visitors.
• Guests commend the welcoming hospitality and professional conduct of the staff, with specific mentions of helpful individuals.
• The cleanliness of rooms and facilities stands out as a significant positive aspect of the stay.
• The quality and variety of the breakfast are noted as enjoyable elements of the experience.

Areas to improve

Some Arab guests encountered challenges concerning certain aspects of their stay, including the cost of additional services like transportation or parking, alongside observations regarding breakfast variety or room service quality.

• The cost of certain supplementary services, such as airport transfers or parking, was noted as high by some visitors.
• A few guests mentioned that the variety of breakfast options could have been more extensive.
• Isolated comments noted unpleasant odors in some bathrooms or noise from room doors and service staff.
• Some guests experienced issues related to accommodation costs or unexpected additional charges.

What guests love

Saudi guests found the Sheraton Istanbul City Center to be a conveniently located hotel offering a pleasant stay.

• The hotel's central location and proximity to amenities were frequently praised.
• Many Saudi visitors highlighted the staff's friendly demeanor and attentive service.
• Rooms were noted as comfortable and spacious, with overall cleanliness maintained.

Areas to improve

Some Saudi guests encountered issues with room views, bathroom odors, and concerns regarding unexpected additional charges.

• A few visitors noted that the room views were unappealing due to surrounding buildings.
• There were mentions of an unpleasant smell in some of the bathrooms.
• Some guests cautioned about attempts to charge extra fees that were not clearly communicated.

What guests love

Emirati guests praise the hotel's attentive service and friendly staff, noting their professional support that enhances the overall stay.

• Guests highlight the convenient location, finding it easy to access various city attractions.
• Staff are commended for their welcoming nature and helpfulness throughout the stay.
• The breakfast is described as delicious and of good quality by visitors.
• The hotel's high cleanliness standards and added amenities like the shuttle bus are appreciated.

Areas to improve

A few guests noted minor disturbances, such as loud room doors or morning staff noise, alongside a pricing discrepancy for breakfast.

• The room doors were observed to be quite loud when closing.
• Some guests experienced noise in the breakfast area due to large groups.
• One visitor encountered an issue with the breakfast pricing compared to their booking confirmation.

What guests love

Kuwaiti guests appreciated the attentive service provided by hotel staff, highlighting their efforts to ensure a pleasant and comfortable stay.

• Staff members offered helpfulness and notable cooperation.
• Guests praised the warm smiles and welcoming attitude from the team.
• Significant support was valued during their visit.

Areas to improve

Some Kuwaiti visitors noted the high cost of parking, alongside comments regarding the hotel's location.

• The parking facilities were considered expensive.
• Observations were made about the hotel's location.

Amenities

• Toilet paper
• Towels
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Bathrobe
• Hairdryer

Where it is

Hacı Ahmet Mah. Kurtuluş Deresi Cad. No:23 Beyoğlu , Beyoglu, 34440 Istanbul, Turkey