Shimall Deluxe
Hotel in Gaziantep, Turkey
What Arab guests said
What guests love
Guests appreciate the strategic location of the accommodation, particularly its proximity to industrial areas, making it a practical choice.
- The location is close to factories.
- The location is considered a key strength.
- Some guests found the location suitable.
Areas to improve
Some guests encountered negative experiences with staff, feeling the service was not up to par, with some describing the interactions as exploitative.
- Certain staff members did not meet expectations.
- Interactions with reception staff were described negatively.
- Some guests felt they were exploited.
What guests love
Emirati guests found the hotel's location to be a practical advantage, particularly its proximity to industrial areas.
- The location is convenient for proximity to factories.
- Guests highlighted the location as its main positive aspect.
Areas to improve
Emirati visitors reported a generally poor experience, with specific criticisms directed at the staff's service level and perceived exploitative behavior.
- Some staff members did not meet expected service standards.
- An exploitative attitude was noted from some personnel.
- Several guests described their overall stay as bad.
- Reception staff received particular criticism.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Toilet
- Free toiletries
- Hairdryer
- Shower
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- Wardrobe or closet
- City view
- View
- Outdoor furniture
- Terrace
- Garden
- Electric kettle
- Socket near the bed
- Clothes rack
- Sofa
- Flat-screen TV
- Satellite channels
- Telephone
- TV
- Coffee house on site
- Fruit
- Breakfast in the room
- Minibar
- Restaurant
- Lockers
- Concierge
- Baggage storage
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Family rooms
- Kid-friendly buffet
- Kids' meals
- Daily housekeeping
- Suit press
- Ironing service
- Dry cleaning
- Laundry
- Fax/Photocopying
- Business center
- Meeting/Banquet facilities
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
- Designated smoking area
- Air conditioning
- Hypoallergenic room available
- Wake-up service
- Heating
- Soundproofing
- Car rental
- Carpeted
Where it is
Mücahitler Mah. Mahmut Ersoy Cad. No:6/2, 27090 Gaziantep, Turkey