Side Star Resort Hotel - Ultra All Inclusive

What Arab guests said

🌍All ArabsSaudisEmiratis

What guests love

Arab guests appreciate the diverse and quality food offerings, along with the available facilities, contributing to a enjoyable and self-contained resort experience.

• The variety of food and beverages caters well to different preferences.
• On-site activities ensure enjoyment without needing to leave the resort.
• Adults' facilities are noted as good and contribute to a pleasant stay.

Areas to improve

Some guests noted the hotel's need for updates, mentioning older furniture, cleanliness issues in rooms, and challenges with staff and location convenience.

• The furniture in the rooms appears dated and could benefit from modernization.
• Concerns were raised regarding the cleanliness of rooms and bathrooms by certain visitors.
• Some guests experienced unsupportive interactions with staff and management.
• The location is distant from the city, and food availability is not constant.

What guests love

Saudi guests found the hotel experience to be enjoyable, highlighting the good quality of activities and food offered, which made for a satisfying stay where guests felt no need to venture outside.

• The variety of entertainment activities was well-received.
• Food quality was noted as good.
• The hotel offers a comprehensive experience for enjoyment.

Areas to improve

Some Saudi visitors encountered negative aspects related to outdated facilities, with rooms described as not clean, featuring stains and spiders, alongside issues with bathrooms, air conditioning, and an unpleasant odor.

• The furniture in the rooms appeared old and in need of updating.
• Room and bathroom cleanliness levels did not meet expectations.
• Air conditioning was ineffective and an odor was noticeable.

What guests love

Emirati guests appreciated the good variety and quality of food offered, along with the adults' facilities which were noted as very good.

• Good variety and quality of food.
• Adults' facilities are very good.
• General hotel facilities are satisfactory.

Areas to improve

Some Emirati guests encountered issues with staff support, particularly from management and reception, and noted the hotel's distant location from the city.

• Staff support, especially from management and reception, was lacking.
• The hotel's location is far from the city center.
• Timing for food availability in the ultra-inclusive plan needs improvement.
• Children's facilities require enhancement and are not entirely free.

Amenities

• Toilet paper
• Towels
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer
• Shower

Where it is

Feslegenli Caddesi Gündogdu Beldesi Çolaklı-Manavgat / Antalya / TÜRKİYE, 07600 Side, Turkey