Sultanahmet Enjoyer Suites

What Arab guests said

🌍All ArabsSaudisEmiratis

What guests love

Guests praise the accommodation's convenient location near major attractions and shopping areas, alongside the friendly and welcoming staff.

• The prime location offers easy access to historical sites, transport, and dining options.
• Staff members are noted for their kindness and helpfulness, with special mention for Adam.
• The value provided is considered very good for the overall experience.
• The cleanliness of the rooms is appreciated by visitors.

Areas to improve

Some guests encountered issues with room conditions and facilities, alongside confusion regarding the establishment's nature as a full hotel.

• Certain rooms lack essential amenities like a safe box and effective air conditioning.
• Guests note the property does not meet 4-star hotel standards, with some furniture appearing old.
• Accessibility is a concern due to the absence of an elevator and narrow staircases.
• There are reports of negative interactions with the hotel manager, described as rude.

What guests love

Saudi guests praise the suites' prime location, offering convenient access to major attractions, shopping areas, and transport links.

• The location is very close to Hagia Sophia, the Blue Mosque, and Topkapi Palace.
• Hospitality was welcoming, with helpful reception staff noted.
• Cleanliness was good, with friendly cleaning staff appreciated.

Areas to improve

Some Saudi visitors encountered issues with customer service, facility limitations, and felt the accommodation was not a traditional hotel experience.

• Air conditioning issues and lack of remote control led to insect entry.
• Difficulty with luggage access to upper floors due to the absence of a lift.
• Some staff, particularly the manager, were unhelpful or rude.

What guests love

Emirati visitors appreciated the convenient location of the suites, finding the rooms satisfactory and the staff very kind.

• The location is highlighted as a major advantage.
• Guests noted the staff's kindness and helpfulness.
• The rooms provided were found to be good.

Areas to improve

Some Emirati visitors expressed disappointment, feeling the property did not meet four-star standards due to outdated furniture, missing amenities like a safe and air conditioning, and accessibility issues with no elevator and narrow stairs.

• Rooms are old with damaged furniture and lack essential features.
• The absence of hotel parking requires guests to pay high daily fees nearby.
• Carrying luggage is difficult due to the lack of an elevator and narrow staircases.
• The property lacks a proper reception or baggage service, diminishing the hotel experience.

Amenities

• Cleaning products
• Electric kettle
• Refrigerator
• Linens
• Wardrobe or closet
• Toilet paper
• Towels
• Bath or shower

Where it is

Ticarethane Sokak no:19/A, Fatih, 34110 Istanbul, Turkey