Sultanahmet Sefa Hotel
Hotel in Istanbul, Turkey
What Arab guests said
What guests love
Arab guests appreciate the hotel's convenient location and accessibility, along with the friendly and helpful staff.
- The central location and proximity to attractions are frequently praised.
- Guests value the staff's kindness and useful recommendations.
- The service is described as welcoming and supportive during stays.
Areas to improve
Some Arab guests encountered negative experiences regarding room conditions and facilities, alongside service and cleanliness issues.
- Guests reported discrepancies between advertised facilities and reality, with broken and dirty appliances.
- Concerns were raised about personal hygiene issues like bed bugs and body hairs found.
- Visitors faced problems with essential services such as heating and electricity, and a lack of reception staff.
- Some reported receiving rooms that did not match specifications, with damage and unpleasant odors.
What guests love
Saudi guests appreciate the hotel's prime location and proximity to attractions, along with the friendly and helpful staff who contribute to a pleasant stay.
- Strategic location offering easy access to key sites.
- Welcoming staff providing a pleasant guest experience.
- A comfortable atmosphere that makes visitors feel at ease.
Areas to improve
Some Saudi guests encountered negative experiences involving booking issues, poor room conditions, and deficiencies in essential services.
- Issues with booking confirmations and room availability.
- Rooms were found with broken windows, unclean floors, and maintenance needs.
- Lack of essential amenities like hot water and stable electricity.
- Infrequent reception staff presence and unprofessional management interactions.
What guests love
Emirati guests appreciated the genuine warmth and helpfulness from the hotel staff and management, who offered valuable advice and recommendations for affordable, authentic dining experiences.
- The staff and management were notably friendly.
- Guests received useful local recommendations.
- Affordable and authentic meal suggestions were provided.
Areas to improve
Some Emirati guests experienced disappointment due to discrepancies between advertised facilities and reality, noting non-functional or dirty appliances, alongside issues with room cleanliness and unpleasant odors.
- Advertised facilities did not match the actual offerings.
- Appliances were found to be non-operational or unclean.
- Room cleanliness and odor issues were reported.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Additional bathroom
- Bidet
- Additional toilet
- Bath or shower
- Slippers
- Toilet
Show all amenities (60)
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
- Linens
- Wardrobe or closet
- Alarm clock
- Dressing room
- Extra long beds (> 80 inches)
- Inner courtyard view
- City view
- Garden view
- View
- Outdoor fireplace
- Picnic area
- Outdoor furniture
- Sun deck
- Terrace
- Garden
- Children's high chair
- Dining table
- Coffee machine
- Cleaning products
- Electric kettle
- Refrigerator
- Socket near the bed
- Drying rack for clothing
- Clothes rack
- Bicycle rental
- Tour or class about local culture
- Bike tours
- Walking tours
- Dining area
- Seating area
- Desk
- Streaming service (like Netflix)
- Flat-screen TV
- Satellite channels
- Radio
- TV
- Coffee house on site
- Tea/Coffee maker
- Public transit tickets
- Invoice provided
- Lockers
- Private check-in/out
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
Where it is
Küçük Ayasofya Mah. Aksakal Sokağı no 22/6 fatih, Fatih, 34122 Istanbul, Turkey