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What Arab guests said

🌍All ArabsSaudisKuwaitisQataris

What guests love

Arab guests frequently commend the staff's good cooperation and high ethical standards, noting their constant, welcoming assistance.

• Visitors praise the staff's consistent friendliness and helpfulness, contributing to a pleasant stay.
• The accommodation's proximity to certain attractions and essential amenities like shops is often highlighted.
• Some guests mention the general cleanliness of the rooms and premises, alongside reasonable pricing.

Areas to improve

Many guests experience difficulties with the accommodation's elevated and hard-to-reach location, alongside issues concerning cleanliness and furniture quality.

• Visitors complain about the challenging access to the hotel due to its steep, uphill location and distance from public transport.
• Problems with room cleanliness are noted, including dirty linens or old, worn-out furniture.
• Some guests report nighttime noise disturbances from street sounds, impacting sleep quality.

What guests love

Saudi guests commend the good helpfulness and high morals of the reception staff, who offer assistance with a constant smile, contributing to a pleasant stay.

• Visitors praise the staff's dedication to service and warm welcome.
• Guests appreciate the accommodation's proximity to essential facilities and services.
• The price is considered reasonable for the offerings.
• Some note the general cleanliness and quietness of the place.

Areas to improve

Saudi visitors face challenges regarding the accommodation's location, which requires effort to navigate due to its elevated position, alongside remarks about the condition of furniture and facilities.

• Many guests complain about the difficulty of reaching the location due to its hilly terrain and distance from public transport.
• There are recurring complaints about old and worn-out furniture needing renovation, as well as cleanliness issues like dated or soiled linens.
• Nighttime disturbances from street noise are noted, impacting sleep quality.
• Some rooms are described as small and cramped, with concerns raised about the presence of cockroaches in certain units.

What guests love

Kuwaiti guests found the hotel to be clean and well-equipped with necessities, appreciating the good and helpful service from the staff.

• The hotel is noted for its cleanliness.
• Most essential amenities are available.
• Staff members are friendly and provide good service.

Areas to improve

Some Kuwaiti guests mentioned the hotel's location is not ideal for walking around, with one guest expressing overall dissatisfaction.

• The hotel's location is inconvenient for exploring on foot.
• The accommodation is best suited for sleeping only.
• One guest reported a negative experience with all aspects.

What guests love

Qatari visitors commended the distinguished and respectful service from the reception staff, noting their very welcoming and polite demeanor.

• Staff members provided good and respectful service.
• The reception team offered a courteous interaction.
• Some guests found the hotel's location to be a positive.

Areas to improve

Despite positive remarks about the staff, some Qatari visitors expressed dissatisfaction regarding the hotel's location and cleanliness.

• The hotel's location was a drawback for some guests.
• Cleanliness levels were noted as not being satisfactory.

Amenities

• Dining table
• Cleaning products
• Stovetop
• Kitchenware
• Electric kettle
• Kitchen
• Microwave
• Refrigerator

Where it is

Eskisehir Mahallesi Akaglar caddesi No: 22 Sisli, Sisli, 34375 Istanbul, Turkey