Sura Concept Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisQataris

What guests love

Arab guests praise the hotel's prime location near key attractions and its modern, clean room design.

• Staff members are frequently commended for their helpfulness and friendly demeanor.
• The new hotel is noted for its stylish design, offering a good blend of comfort and elegance.
• Access to facilities at sister hotels is highlighted as a valuable perk.

Areas to improve

Some guests found the rooms to be small, potentially limiting space for luggage.

• Minor issues with shower water drainage were noted in some rooms.
• A few guests mentioned that the smart room systems for lights and curtains were somewhat confusing.
• One guest reported an unpleasant corridor odor and food smells in their room.

What guests love

Saudi guests praise the hotel's convenient location, balancing tranquility with proximity to attractions, alongside elegantly designed rooms and helpful staff providing distinguished service.

• The location is ideal, close to key sites and easily accessible on foot.
• Rooms are beautifully appointed, offering a blend of comfort and elegance.
• Staff members are friendly and professional, with special thanks for their courteous service.
• Guests generally had an enjoyable stay, appreciating all aspects of their visit.

Areas to improve

A few Saudi guests noted minor observations regarding ongoing, quiet maintenance in the new hotel, alongside a few other small issues.

• Some minor construction work was ongoing, conducted as quietly as possible.
• An unpleasant smell was noticed in the corridors.
• Breakfast options were limited.
• One room was small and affected by food odors.

What guests love

Emirati guests found the Sura Concept Hotel to be a pleasant stay, appreciating the modern facilities and the attentive service provided by the staff.

• Visitors praised the staff for being helpful and prompt in resolving issues.
• The hotel's cleanliness and modern design were appreciated.
• Guests enjoyed a good stay experience at a nice location.

Areas to improve

While Emirati guests enjoyed their stay, some noted that the room sizes were limited.

• Some visitors observed that the rooms were quite small.
• The space within the room was insufficient for comfortably opening luggage.

What guests love

Qatari guests appreciated the hotel's prime location, describing it as unbeatable, and noted the stylish and comfortable rooms.

• The hotel's central location is a significant advantage.
• Rooms are stylishly designed and offer a cozy atmosphere.
• The food served was delicious.
• Access to facilities at sister hotels was a valued perk.

Areas to improve

Some Qatari visitors mentioned that the room size was relatively small.

• The room size was noted as being small.

Amenities

• Toilet paper
• Towels
• Slippers
• Toilet
• Free toiletries
• Bathrobe
• Hairdryer
• Shower

Where it is

5 İncili Çavuş Çıkmazı, Fatih, 34110 Istanbul, Turkey