Surmeli Istanbul Hotel
Hotel in Istanbul, Turkey
6.5
ArabScore
Arab reviewsHow many Arab travelers reviewed this stay — Few, Several, or Many. Shows review volume (how solid the ArabScore is), not the rating.Few reviews
1 / 45
Sleeps 26 16 beds
What Arab guests said
What guests love
Arab guests appreciate the hotel's prime location, which offers convenient access to various attractions.
- The location is highlighted as a significant advantage.
- Guests found the accessibility from the hotel to be very good.
- The overall service met expectations.
Areas to improve
Some Arab guests encountered issues with room maintenance and certain service aspects during their stay.
- There were complaints regarding the air conditioning not functioning properly.
- A few guests noted that the hotel felt outdated and could use modernization.
- Specific requests, such as a prayer rug, were not fulfilled.
What guests love
Saudi visitors appreciated the hotel's convenient location, contributing to a generally pleasant and comfortable stay.
- The hotel boasts a prime location, making exploration easy.
- Guests experienced a comfortable overall stay.
- Saudi visitors found the accommodation satisfactory.
Areas to improve
Some Saudi visitors encountered issues with room maintenance, including non-functional air conditioning, and noted unmet requests.
- The air conditioning system was not working.
- The hotel's facilities could benefit from modernization.
- Specific requests, such as a prayer rug, were not fulfilled.
6.5
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Other ratings
Booking 7
Amenities
- Outdoor furniture
- Sun deck
- Terrace
- Garden
- Tour or class about local culture
- Coffee house on site
- Fruit
- Wine/Champagne
Show all amenities (59)
- Kid-friendly buffet
- Kids' meals
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
- Invoice provided
- Lockers
- Private check-in/out
- Concierge
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Daily housekeeping
- Suit press
- Ironing service
- Dry cleaning
- Laundry
- Fax/Photocopying
- Business center
- Meeting/Banquet facilities
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
- Designated smoking area
- Air conditioning
- Smoke-free property
- Heating
- Car rental
- Packed lunches
- Soundproof rooms
- Elevator
- Family rooms
- Hair/Beauty salon
- Facilities for disabled guests
- Non-smoking rooms
- Room service
- Opening times
- Seasonal
- All ages welcome
- Kids' pool
- Beach umbrellas
- Beach chairs/Loungers
Where it is
Prof. Dr. Bulent Tarcan Sokak No:3 Gayrettepe, Besiktas, 34349 Istanbul, Turkey
Nearest airport
Istanbul · ~31 km
6.5 Few reviews