Susesi Luxury Resort

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitis

What guests love

Arab guests praise Susesi Luxury Resort for a pleasant all-inclusive experience, highlighting the quality and variety of food, with snacks and drinks readily available throughout the day.

• Staff are very friendly and helpful, providing attentive service that meets guest needs.
• The cleanliness of the resort, pools, and beaches is appreciated by visitors.
• A variety of daily activities and events ensures entertainment for all family members.
• The resort's location is an added advantage due to its proximity to attractions.

Areas to improve

Some guests noted the resort's high prices relative to certain facilities needing updates, alongside comments on room air conditioning and furniture maintenance.

• Certain rooms and facilities require modernization, particularly regarding power outlets and Wi-Fi service.
• The air conditioning in some rooms was found to be insufficient, impacting comfort.
• Some visitors reported that the daily room cleaning service did not meet expectations.
• A few guests experienced communication challenges with staff lacking fluency in Arabic or English.

What guests love

Saudi guests found the resort to be a comprehensive destination offering an enjoyable stay, highlighting the quality of services and diverse facilities catering to families.

• Varied and good quality food, drinks, and snacks are available throughout the day.
• The resort, pools, and beaches are kept clean, complemented by good spa services.
• Staff interactions are respectful and friendly, with a helpful daily assistant and a useful resort app.

Areas to improve

Some Saudi guests encountered issues with room air conditioning, mattress quality, and certain aspects of cleaning, alongside minor payment processing challenges.

• Room air conditioning performance in some buildings needs improvement, and some mattresses are worn out.
• The standard of daily cleaning was not consistently satisfactory.
• A billing issue occurred post-checkout, leading to unexpected additional costs.

What guests love

Emirati guests found the resort exceeded their expectations, offering an ultra-luxury experience with good service and dedicated staff present throughout.

• Ultra-luxury service catering to every need around the clock.
• Abundant staff members ensuring guest comfort at all times.
• The variety and quality of food were appreciated.

Areas to improve

While the overall experience was positive, a minor point was raised regarding the gym facilities needing an update.

• The gym facilities were noted as being a bit dated.
• A brief mention was made about the general level of service.

What guests love

Kuwaiti guests found their resort stay enjoyable, praising the good variety of food and drinks, engaging activities for all ages, and the clean pools and facilities.

• The quality and variety of food and beverages were appreciated.
• Diverse daily activities and events added to the enjoyment of the stay.
• The cleanliness of the pools and public areas was very good.
• Staff kindness and helpfulness contributed positively to the experience.

Areas to improve

Some Kuwaiti guests noted challenges with high prices, the need for room facility upgrades, and occasional difficulties finding staff fluent in Arabic or English.

• The cost of the stay was considered high by some visitors.
• Certain room amenities, like power sockets and Wi-Fi, require modernization.
• Some areas of the resort could benefit from renovation.
• Finding staff proficient in both Arabic and English was sometimes difficult.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Bathrobe

Where it is

Iskele Mevkii 04450 Belek Antalya, 07506 Belek, Turkey