Sweet Home Suite Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisQatarisOmanis

What guests love

Arab guests frequently praise the helpful and friendly staff at Sweet Home Suite Hotel, highlighting their welcoming nature and attentive service throughout their stays.

• The staff's kindness and readiness to assist are consistently noted as a significant positive aspect.
• The hotel's convenient location, close to the airport and local amenities, is a key advantage.
• Many reviewers mention the overall cleanliness of the property, contributing to a pleasant experience.
• The quality and variety of the breakfast offerings also receive positive remarks.

Areas to improve

Despite positive feedback, some Arab guests encountered issues with small room and bathroom sizes, alongside maintenance concerns and inconsistent service aspects.

• Several guests reported that rooms and bathrooms were small, with some noting a need for renovation.
• Recurring issues with poor internet service and weak signal strength in rooms were mentioned.
• Some visitors noted a lack of variety in breakfast or occasional unpleasant odors.
• Comments also included discrepancies between advertised photos and reality, and slow room service.

What guests love

Saudi guests appreciate the hotel's convenient location near the airport and nearby amenities, along with its cleanliness and the staff's welcoming service.

• Strategic location close to the airport and various shops.
• Cleanliness of the rooms and general hotel facilities.
• Friendly and helpful staff, particularly in offering assistance.
• Availability of a fully equipped kitchen in some suites.

Areas to improve

Some Saudi guests encounter issues with poor internet service, occasional unpleasant odors, and small room and bathroom sizes.

• Weak or absent internet service in rooms.
• Presence of unpleasant smells in bathrooms or rooms at times.
• Small room and bathroom dimensions.
• Congestion with the single elevator and difficulty using it.
• Discrepancy between hotel photos and reality.

What guests love

Emirati guests frequently praise the hotel's helpful and professional staff, alongside a satisfying breakfast and a convenient location near the airport.

• Visitors from the UAE highlight the staff's cooperative and supportive nature.
• The breakfast is often mentioned as a positive aspect, being both good and enjoyable.
• The hotel's proximity to the airport is a key advantage for many Emirati travelers.
• Guests find the overall value for money to be quite reasonable.

Areas to improve

Some Emirati guests reported issues with room cleanliness requiring follow-ups, and noted problems with air conditioning or the hotel's distance from the city center.

• A few guests experienced delays in cleaning services or needed to request them multiple times.
• There were occasional comments about the air conditioning not cooling effectively.
• Some visitors found the hotel to be a bit far from the main city attractions and dining options.
• Discrepancies between reserved rooms and allocated rooms were mentioned by some.

What guests love

Qatari visitors praise the hotel's central location near the airport and its good breakfast, complemented by the friendly staff.

• Guests appreciate the strategic location close to the airport and city center.
• The presence of a large fridge and washing machine in the suites is noted.
• The provided breakfast is highlighted as good and offering great value.
• Many visitors commend the staff's friendly and helpful demeanor.

Areas to improve

Some Qatari visitors noted that room and bathroom spaces were limited, with minor observations regarding facilities.

• Some guests mention that the room space was less than expected.
• A few found the bathroom size and shower area to be small.
• The Wi-Fi service was noted as being slow.
• A suggestion was made to renew the towels.

What guests love

Omani guests appreciate the attentive service from the friendly and cooperative staff, alongside the hotel's strategic location near the airport and essential amenities.

• Staff members are very friendly and helpful.
• The hotel's location is convenient for airport access and nearby dining.
• Cleanliness of rooms and facilities is noted positively.
• Breakfast offers acceptable variety.

Areas to improve

Some Omani guests noted a need for enhanced cleanliness standards in certain areas, while breakfast variety did not meet everyone's expectations, with some feedback suggesting a need for renovation.

• Cleanliness requires further attention.
• Breakfast variety is limited and unsatisfactory for some.
• Certain rooms could benefit from renovation and maintenance.
• Rooms may be small and lack soundproofing.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer

Where it is

Istiklal Caddesi Konaklar Mahallesi No:8, 61000 Trabzon, Turkey