Taksim Santa Lucia Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisBahrainis

What guests love

Arab guests appreciate the hotel's prime location near Taksim Square and commend the staff for their helpful and kind service.

• The hotel's strategic location offers easy access to Taksim Square and key amenities.
• Staff members are frequently praised for their professionalism and willingness to assist guests.
• Rooms are noted for being spacious and clean, offering good value.
• Many guests felt comfortable and at home during their stay.

Areas to improve

A significant number of guests highlighted the absence of an elevator as a major inconvenience, alongside comments on breakfast quality and room size.

• The lack of an elevator is a notable issue, compounded by narrow and difficult stairs.
• Breakfast quality did not meet the expectations of some visitors.
• Certain rooms are described as very small with poor sound insulation.
• Minor issues were reported concerning bathroom facilities or air conditioning.

What guests love

Saudi guests found the hotel's location near Taksim Square very convenient and appreciated the polite and helpful staff. Many noted the clean rooms and welcoming atmosphere.

• The hotel's prime location offers easy access to Taksim Square.
• Guests praised the cleanliness of the rooms and the helpfulness of the staff.
• The staff's welcoming attitude and polite service were frequently highlighted.
• Some visitors felt the accommodation provided a comfortable, home-like experience.

Areas to improve

Some Saudi visitors noted challenges with the absence of a lift, making luggage transport difficult, alongside remarks on room size and certain facilities.

• The lack of an elevator was a significant inconvenience for guests, especially with luggage.
• Several guests found the rooms to be small and mentioned poor soundproofing.
• Minor issues were raised regarding breakfast quality and bathroom cleanliness.
• The hotel's location on an incline presented a challenge for some.

What guests love

Emirati guests appreciate the spacious rooms and bathrooms at the hotel, along with its convenient location that facilitates easy access.

• Rooms and bathrooms are notably spacious compared to other hotels.
• Staff are helpful and readily assist with guest requests.
• The hotel's location is considered good and convenient for stays.

Areas to improve

Some Emirati visitors noted drawbacks concerning essential services like breakfast, alongside a preference for water bottles over cups.

• Certain guests reported a negative experience with the staff.
• The breakfast quality did not meet some visitors' expectations.
• Guests would prefer the provision of water bottles instead of cups.

What guests love

Kuwaiti guests appreciated the hotel's prime location, which offered convenient access to various points of interest.

• The location is close to everything.
• Some praised the professional and friendly staff.
• Cleanliness was noted positively by some.

Areas to improve

Some Kuwaiti guests encountered issues with cleanliness and services, alongside minor maintenance concerns.

• Some noted that the place was not clean.
• A lack of services was observed.
• The toilet seat requires reinforcement.

What guests love

Bahraini guests found the hotel's location to be very convenient, close to key attractions and transport links, and appreciated the staff's friendly and helpful demeanor.

• Strategic location near Taksim Square and the metro.
• Cleanliness of rooms and common areas.
• Kind and helpful staff members.

Areas to improve

Some Bahraini guests experienced inconvenience due to the lack of an elevator to upper floors, alongside paint odors and disruptive renovation work starting early in the morning.

• Inconvenience with no elevator to higher floors.
• paint smell noted in rooms.
• Disruption from early morning renovation work.

Amenities

• Toilet paper
• Towels
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer
• Shower

Where it is

Yoğurtçu Faik Sokak, Beyoglu, 34435 Istanbul, Turkey