The Artisan Hotel Istanbul - MGallery Collection

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisOmanis

What guests love

Arab guests praise The Artisan Hotel Istanbul for its good, central location close to major attractions and the professional, welcoming service provided by its staff.

• The hotel's prime location offers convenient walking access to Taksim Square and key tourist spots.
• Staff members are consistently noted for their friendly, helpful, and professional service.
• Rooms are described as clean, comfortable, and well-appointed for a pleasant stay.
• Breakfast is appreciated for its good variety and pleasant views.

Areas to improve

A few guests noted areas for improvement, including privacy concerns on suite terraces, the challenging uphill walk to Taksim, and specific service-related details.

• Privacy on suite terraces was mentioned as a potential limitation.
• The uphill walk to Taksim Square was found to be tiring by some visitors.
• Certain services, like room service or laundry, could benefit from enhancement.
• The absence of facilities such as a spa or pool was noted by some.

What guests love

Saudi guests praise the hotel's convenient location, close to major attractions, alongside the high standards of cleanliness and comfort found in the rooms.

• Visitors highlight the staff's welcoming hospitality, helpfulness, and flexible service.
• The hotel's prime location is considered ideal for easy access to key tourist spots.
• Rooms are noted for their cleanliness and comfort, featuring modern furnishings and cozy beds.
• The breakfast is described as delicious and varied, often complemented by pleasant views.

Areas to improve

Some Saudi guests encountered privacy concerns in certain suites, alongside remarks regarding room service quality and some additional hotel amenities.

• Privacy issues were noted concerning the terraces of some suites.
• Room service was occasionally inconsistent, with food arriving cold.
• Complaints were made about noise from dogs near the entrance disturbing guests at night.
• Some found the cost of services like laundry and non-inclusive breakfast to be high.

What guests love

Emirati guests found The Artisan Hotel Istanbul to be a classy and well-managed establishment, appreciating its prime location and attentive service.

• Staff members are consistently praised for their kindness, professionalism, and top-quality service.
• Rooms are noted for being clean, comfortable, and spacious, enhancing the overall stay.
• The hotel's location is highlighted as perfect, situated centrally and conveniently for exploring.
• Guests enjoyed the quality breakfast and stunning restaurant views, with free parking also a plus.

Areas to improve

Some Emirati guests noted areas for improvement within the hotel, ranging from specific amenities to certain aspects of room maintenance and service.

• A few guests mentioned the absence of bidets in the bathrooms as a point of inconvenience.
• Some rooms were noted as having small windows or lacking external views.
• There were isolated comments regarding inconsistent cleaning standards and bed linen changes.
• The lack of an on-site gym facility was a drawback for some visitors.

What guests love

Kuwaiti guests generally expressed satisfaction with the hotel, highlighting its high cleanliness standards and attentive service from friendly, helpful staff.

• Guests praised the efficiency and kindness shown by the reception staff.
• A high level of cleanliness throughout the hotel was appreciated.
• The hotel's proximity to Taksim Square and markets was noted.

Areas to improve

Despite positive experiences, some Kuwaiti guests noted the absence of certain key facilities within the hotel.

• Some guests expressed a lack of a spa facility.
• The absence of a swimming pool was mentioned as a drawback.

What guests love

Omani guests praise the hotel's convenient location near Taksim Square and the welcoming staff, noting the clean and spacious rooms.

• The strategic location offers easy access to Taksim Square, Istiqlal Street, and the port.
• Staff are friendly and welcoming, providing helpful service to visitors.
• Rooms are clean and spacious, featuring comfortable beds and good soundproofing.
• A pleasant sea view is available from the rooftop breakfast area.

Areas to improve

Some Omani visitors found the uphill walk to Taksim Square tiring, with minor comments regarding the in-room dining menu and TV channels.

• The path to Taksim Square involves an uphill climb that may be tiring for some.
• A late checkout request was not accommodated, though luggage storage was offered.
• The in-room dining menu and selection of TV channels were noted as minor drawbacks.

Amenities

• Outdoor furniture
• Terrace
• Tour or class about local culture
• Happy hour
• Fruit
• Wine/Champagne
• Special diet meals (on request)
• Breakfast in the room

Where it is

Omer Avni Mah. Inonu Caddesi No:42 Gumussuyu, Beyoglu, 34437 Istanbul, Turkey