The Charm Hotel - Old City
Hotel in Istanbul, Turkey
What Arab guests said
What guests love
Arab guests frequently praise the hotel's strategic location and the helpfulness of its staff, contributing to a pleasant stay.
- The hotel staff are noted for being cooperative and efficient, providing good service.
- Its location is convenient, close to public transport and dining options.
- Rooms are described as clean and well-maintained, with good bathrooms.
- Easy access to metro and tram stations is a key advantage for many visitors.
Areas to improve
Some Arab guests encountered issues with room cleanliness, air conditioning functionality, and breakfast variety.
- Room service was noted as quick but lacking thorough cleaning.
- A few guests reported that the air conditioning system did not function properly.
- The breakfast menu's lack of daily variation was a point of dissatisfaction for some.
- The size of the rooms was mentioned as being small by some visitors.
What guests love
Saudi guests found The Charm Hotel to be a pleasant stay, appreciating the professional and helpful staff. The hotel's convenient location was also a highlight for many.
- Staff members were consistently professional and cooperative, offering good service.
- Rooms were noted as clean and tidy, contributing to a comfortable stay.
- The hotel's location is ideal, with easy access to public transport and dining options.
- Guests appreciated the good breakfast provided.
Areas to improve
A few Saudi guests mentioned that the hotel's location was not ideal for their needs. Additionally, the breakfast menu was noted as being repetitive.
- One guest found the hotel's location to be less than ideal.
- The breakfast menu was observed to be the same each day, lacking variety.
What guests love
Omani visitors appreciate the hotel's convenient location, offering convenient access to city attractions.
- The hotel's central location is a key advantage.
- Proximity to popular tourist spots.
- Easy accessibility for exploring the area.
Areas to improve
Some Omani guests noted issues with room cleanliness and the effectiveness of the air conditioning system.
- Concerns were raised about the thoroughness of room cleaning.
- The air conditioning system did not function optimally for some.
- Room service was prompt but lacked comprehensive cleaning.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Toilet
- Free toiletries
- Hairdryer
- Shower
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- Linens
- Wardrobe or closet
- City view
- Outdoor furniture
- Terrace
- Garden
- Children's high chair
- Cleaning products
- Electric kettle
- Socket near the bed
- Clothes rack
- Flat-screen TV
- Cable channels
- Satellite channels
- Telephone
- TV
- Minibar
- Restaurant
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
- Fax/Photocopying
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
- Shuttle service
- Shared lounge/TV area
- Vending machine (drinks)
- Air conditioning
- Smoke-free property
- Wake-up service
- Hardwood or parquet floors
- Heating
- Soundproofing
- Soundproof rooms
- Elevator
- Family rooms
- Airport shuttle
- Non-smoking rooms
- Room service
- Entire unit wheelchair accessible
Where it is
Aksaray Mahallesi Koçibey Sokak No: 5 Fatih, Fatih, 34096 Istanbul, Turkey