THE DECK OTEL

What Arab guests said

🌍All ArabsSaudisEmiratisBahrainisOmanis

What guests love

Arab guests frequently praise the hotel staff's warm and respectful demeanor, particularly Saad and Omar, for their good service and friendly approach. The hotel's prime location and beautiful views of the sea and airport are also appreciated.

• Guests highlight the staff's kind interactions and helpfulness, with special mentions for outstanding service.
• The hotel's strategic location near the airport and its scenic views are noted as significant advantages.
• Cleanliness of rooms and facilities is consistently mentioned as a positive aspect of the stay.
• Visitors enjoyed the welcoming atmosphere, feeling at home during their visit.

Areas to improve

Some guests mention challenges such as small room sizes and limited breakfast options, alongside noise from the nearby airport and occasional access difficulties due to the hotel's elevated location.

• Rooms are noted to be somewhat small, with certain services being limited.
• The breakfast is described as simple and lacking variety.
• Proximity to the airport results in noise disturbances from aircraft.
• The hotel's uphill road access is found to be inconvenient by some visitors.

What guests love

Saudi visitors frequently praise the stunning sea views and the hotel's pleasant ambiance, noting the cleanliness and good condition of the rooms. The staff's welcoming nature and helpfulness are also highlighted, with special thanks to individuals who made a positive impression.

• Direct sea views are consistently highlighted as a major positive aspect.
• Guests appreciate the staff's kindness, attentive service, and prompt responses.
• The cleanliness of the premises and the well-maintained rooms receive regular commendation.
• The hotel's proximity to the airport is noted as a convenient feature by many.

Areas to improve

Saudi visitors encounter some challenges, notably noise from aircraft due to the airport's proximity and the small size of certain rooms. The breakfast is described as basic, with some guests finding the price high relative to the services offered.

• Continuous noise from airplanes, owing to the airport's proximity, impacts guest comfort.
• Some rooms are perceived as small, and sound insulation issues are mentioned.
• Breakfast is described as very simple, with comments regarding its value for money.
• The hotel's elevated location or distance from amenities presents accessibility challenges for some.

What guests love

Emirati guests feel welcomed and at home, with staff members noted for their good hospitality and creating a warm, family-like atmosphere.

• The hotel boasts a prime location offering lovely sea and mountain views.
• Visitors appreciated the friendly and cooperative nature of the staff.
• A welcoming, family-like ambiance made guests feel comfortable and at ease.

Areas to improve

While Emirati guests generally enjoyed their stay, some noted the breakfast was quite simple, and minor issues were present, as expected in a new hotel.

• The breakfast offering was described as very simple and modest.
• Some minor hitches were observed, typical for a relatively new establishment.
• Guests anticipate improvements in small details as the hotel matures.

What guests love

Bahraini guests appreciated the hotel's warm hospitality and attentive service, noting personal touches that enhanced their stay.

• Visitors praised the staff's courteous interactions and attention to detail.
• Special occasions were celebrated with room decorations and thoughtful surprises.
• Guests enjoyed complimentary refreshments and a welcoming atmosphere in the lobby.
• Rooms were clean and equipped with modern amenities like fast internet and smart TVs.

Areas to improve

Some guests mentioned the hotel's location presented challenges, requiring a car due to its somewhat difficult access and lack of nearby services.

• The road leading to the hotel was noted as being somewhat challenging.
• Services and shops are not readily available in the immediate vicinity.

What guests love

Omani guests appreciated the hotel's convenient location near the airport and services, with special commendation for the staff's kindness and helpfulness, particularly reception staff member Saad.

• The hotel boasts a strategic location, close to the airport and convenient for accessing services.
• Guests praised the hotel's modern facilities and cleanliness, alongside spacious and tidy rooms.
• The staff's pleasant demeanor and helpfulness were noted, with specific mention of Saad's good service.

Areas to improve

Some Omani guests experienced challenges with road access due to the incline, also noting limited breakfast options and smaller room sizes.

• Access to the hotel is noted as somewhat difficult due to the road's slope.
• The breakfast selection is described as limited and could benefit from more variety.
• A few guests mentioned small room dimensions or receiving a different view than booked.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Bathrobe

Where it is

ORTAHISAR PELITLI MAH PELITLI FIDAN SOKAK NO 45 ORTAHISAR PELITLI MAH PELITLI FIDAN SOKAK NO 45, 61010 Trabzon, Turkey