The Elegant Hotel
Hotel in Istanbul, Turkey
What Arab guests said
What guests love
Arab guests appreciate the hotel's convenient location and the welcoming nature of its staff, highlighting their helpfulness.
- Staff members are noted for being very helpful and cooperative.
- The hotel is situated in a good area, close to essential amenities.
- Some visitors found the surrounding area to be peaceful and pleasant.
Areas to improve
Some Arab guests encountered issues with bathroom cleanliness, unpleasant odors, and problems with air conditioning and elevator functionality.
- Recurring complaints mention unpleasant smells emanating from the bathrooms.
- Certain rooms experienced issues with cooling or persistent noises.
- Guests reported the elevator being out of service for extended periods, causing inconvenience.
- Observations were made regarding the cleanliness of beds and towels in some instances.
What guests love
Saudi guests appreciate the hotel's convenient location, finding it convenient and pleasant. The staff's respectful and professional demeanor also stood out positively.
- The hotel boasts a strategic and quiet location.
- Staff members are friendly and respectful.
- The surrounding area is appealing.
Areas to improve
Some Saudi visitors encountered persistent unpleasant odors from the toilets, even after room changes. A lack of adequate parking was also noted as a drawback.
- Persistent unpleasant smells were noted from the toilets.
- Finding parking for vehicles proved difficult.
- The odor was present across multiple rooms.
What guests love
Emirati guests appreciate the hotel's convenient location near tourist attractions and highlight the helpfulness of a senior staff member.
- The hotel is situated close to popular tourist spots.
- A senior staff member provided good, cooperative service.
- Families found the hotel's location advantageous.
Areas to improve
Some Emirati visitors reported issues with bathroom and linen cleanliness, alongside malfunctioning air conditioning and an intermittent, bothersome toilet sound.
- Bathrooms were noted as not being clean.
- Air conditioning units were reported as faulty or not working well.
- An unusual toilet flushing noise occurred frequently.
- Beds and towels lacked the expected cleanliness.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
Show all amenities (60)
- Shower
- Linens
- Wardrobe or closet
- Extra long beds (> 80 inches)
- City view
- View
- Outdoor furniture
- Outdoor dining area
- Balcony
- Terrace
- Garden
- Cleaning products
- Electric kettle
- Socket near the bed
- Clothes rack
- Desk
- Flat-screen TV
- Satellite channels
- Telephone
- TV
- Coffee house on site
- Breakfast in the room
- Minibar
- Tea/Coffee maker
- Lockers
- Private check-in/out
- Concierge
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Daily housekeeping
- Suit press
- Ironing service
- Dry cleaning
- Laundry
- Fax/Photocopying
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
- Shuttle service
- Shared lounge/TV area
- Hypoallergenic
- Air conditioning
- Hypoallergenic room available
- Wake-up service
Where it is
Dipçik Sokağı 9, Eyup, 34050 Istanbul, Turkey