The Galata Hotel Istanbul - MGallery Collection
Hotel in Istanbul, Turkey
What Arab guests said
What guests love
Arab guests praise the hotel's prime location, noting its proximity to major attractions and the helpful, friendly staff who create a welcoming atmosphere.
- The location is good and very close to key tourist spots.
- Staff members are notably friendly and cooperative, offering great service.
- Rooms are clean and comfortable, with some offering nice views.
- A pleasant overall stay experience with attention to detail.
Areas to improve
Some guests found the room sizes to be small, and noted that prices for services like breakfast and spa treatments were on the higher side.
- Room dimensions were perceived as small by some visitors.
- The cost of breakfast and other hotel services was considered expensive.
- The breakfast area could feel crowded and noisy at peak times.
- A few guests felt the staff's friendliness could be enhanced.
What guests love
Saudi guests praise the hotel's prime location, offering easy access to major landmarks, and commend the friendly, helpful staff for their good service.
- The location is ideal, close to key attractions and within walking distance.
- Staff members are very friendly and cooperative, ensuring guest needs are met.
- Rooms are clean and comfortable, with some offering pleasant city views.
- The restaurant and its wonderful views are appreciated.
Areas to improve
A few Saudi guests noted that room sizes were somewhat small, with some comments also raised regarding room service quality and the pricing of certain amenities.
- Some rooms were perceived as being a bit small in size.
- The quality of certain room service meals did not fully meet expectations.
- Breakfast and spa service prices were considered relatively high.
What guests love
Qatari guests found The Galata Hotel Istanbul to be a comfortable stay, appreciating its prime location for exploring the area and the welcoming staff who made them feel at home.
- The hotel's location is ideal for easy exploration of the Galata district.
- Visitors praised the warm reception and friendly demeanor of the staff.
- Complimentary room upgrades and a pleasant lobby were noted.
- The breakfast quality was considered good and satisfactory.
Areas to improve
Some Qatari guests felt the hotel lacked certain expected five-star elements, noting issues with a cramped and noisy breakfast area, alongside concerns about parking fees.
- Some guests missed the expected luxury experience from a five-star establishment.
- The breakfast area was perceived as cramped and overcrowded during busy times.
- Noise levels in the dining space detracted from a peaceful atmosphere.
- Parking fees were considered unreasonable for the hotel's rating.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
Show all amenities (60)
- Shower
- Linens
- Wardrobe or closet
- Outdoor furniture
- Terrace
- Coffee machine
- Electric kettle
- Socket near the bed
- Clothes rack
- Flat-screen TV
- Cable channels
- Satellite channels
- Radio
- Telephone
- TV
- Coffee house on site
- Fruit
- Wine/Champagne
- Kid-friendly buffet
- Kids' meals
- Special diet meals (on request)
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
- Public transit tickets
- Invoice provided
- Private check-in/out
- Concierge
- Baggage storage
- Express check-in/out
- 24-hour front desk
- Baby safety gates
- Daily housekeeping
- Suit press
- Ironing service
- Dry cleaning
- Laundry
- Fax/Photocopying
- Business center
- Meeting/Banquet facilities
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
- Shuttle service
- Carbon monoxide detector
Where it is
Bankalar Caddesi No 21 Beyoglu, Beyoglu, 34420 Istanbul, Turkey