The Grand Mira Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitis

What guests love

Arab guests appreciate the hotel's convenient location and easy accessibility, complemented by a clean and welcoming atmosphere.

• The hotel's strategic location, close to essential amenities and transport, is frequently praised.
• Many guests commend the reception staff for their helpfulness and polite service.
• Rooms are noted as spacious and clean, contributing to a comfortable stay.
• Complimentary parking facilities beneath the hotel are a convenient feature for guests.

Areas to improve

Some guests experienced disturbances from nearby train noise, alongside issues with air conditioning functionality and room cleaning frequency.

• The sound from nearby trains is noted as a disturbance that can impact sleep quality.
• Air conditioning was sometimes found to be insufficient, particularly when windows needed to be opened.
• A few guests reported that their rooms were not cleaned during their short stays.
• The size of the rooms was mentioned by some as being small.

What guests love

Saudi guests commend The Grand Mira Hotel for its attentive service and focus on guest comfort, with special appreciation for the staff's efforts.

• Hotel staff demonstrate a commitment to guest comfort.
• Visitors praise the warm welcome and smooth check-in process.
• Convenient complimentary parking is available beneath the hotel.
• The location is strategic, close to markets and attractions.

Areas to improve

Some Saudi guests encountered issues with air conditioning control and train noise that impacted their comfort.

• Air conditioning was turned off due to the start of the winter season.
• Train noise disrupted sleep quality.
• No satisfactory solutions were provided for environmental disturbances.

What guests love

Emirati guests found The Grand Mira Hotel to be a pleasant stay, appreciating its convenient location and the helpfulness of its staff, particularly at reception.

• The hotel's strategic location offers easy access to the beach and commercial areas.
• Staff members are noted for being helpful and friendly, especially Mr. Najdat and Mrs. Sinem.
• Cleanliness of rooms and common areas contributes to a comfortable experience.
• Convenient access to public transport, markets, and nearby restaurants.

Areas to improve

Some Emirati guests encountered issues affecting room comfort, including air conditioning problems and train noise, alongside minor service-related observations.

• Air conditioning malfunctions and train noise were noted as disruptive to sleep.
• Instances of rooms not being cleaned during the stay were reported.
• Parking facilities required coordination with the reception desk.
• Comments were made regarding room size and specific bathroom amenities.

What guests love

Kuwaiti guests appreciated the hotel's good location, pleasant staff, and spacious rooms.

• Kuwaiti visitors highlighted the hotel's convenient location.
• Kuwaiti guests found the staff to be cooperative and polite.
• The large and comfortable rooms were a positive aspect for guests.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Toilet
• Free toiletries
• Hairdryer
• Shower

Where it is

Kartal Istasyon Caddesi, Yukari Mahalle, Sarayli sokak No 3, Kartal, 34800 Istanbul, Turkey