The Hera Platinum Hotel

What Arab guests said

🌍All ArabsSaudisQatarisOmanis

What guests love

Arab guests frequently praise the hotel's welcoming staff and its convenient location, which offers easy access to public transport, shops, and dining options.

• Staff members are consistently described as friendly and helpful.
• The hotel's location is appreciated for its proximity to metro stations and amenities.
• Convenient access to various restaurants and shops is a notable advantage.
• Rooms are generally found to be clean and well-maintained.

Areas to improve

A number of Arab guests reported issues with noise from street traffic or poor soundproofing between rooms, alongside concerns about room cleanliness and maintenance not matching expectations.

• Rooms facing the street can be noisy due to traffic sounds.
• Sound insulation between rooms is noted as being insufficient.
• Some guests experienced inconsistencies in room cleanliness or minor maintenance issues.
• There were mentions of rooms not fully matching the photos or descriptions provided.

What guests love

Saudi guests appreciate the hotel's convenient location near metro stations and amenities, along with the welcoming and cooperative staff.

• Rooms are noted for their cleanliness and spaciousness.
• Staff are frequently described as kind and helpful, with some guests appreciating Arabic speakers.
• The location is praised for its proximity to the metro and various dining options.
• The hotel is considered suitable for conservative Arab families.

Areas to improve

Some Saudi visitors experienced noise from street traffic due to the main road location, alongside occasional issues with air conditioning or ventilation.

• Car noise can be disruptive for rooms facing the main road.
• Intermittent problems with the air conditioning units were reported.
• Some guests noted that the furniture felt dated and could use updating.
• There were comments regarding the lack of dedicated hotel parking.

What guests love

Qatari guests appreciate the hotel's convenient location near public transport and commend the helpfulness of the front desk staff.

• The hotel's location is close to bus and train stations.
• Front desk staff are noted for their helpfulness.
• Guests highlighted the location as a key positive aspect.

Areas to improve

Some Qatari visitors found the hotel to be quite basic, noting the absence of amenities such as a gym and pool.

• The hotel is described as basic with a lack of facilities.
• There is no gym or swimming pool available.
• One guest reported no negative points.

What guests love

Omani guests appreciated The Hera Platinum Hotel for its welcoming atmosphere, with staff noted for their friendliness and responsiveness. The convenient location and good facilities were also highlighted.

• Staff friendliness and prompt service contributed to a pleasant stay.
• The hotel boasts a strategic location with easy access to amenities and transport.
• Guests were satisfied with the cleanliness of rooms and the quality of facilities.
• Good breakfast and water pressure were appreciated aspects of the stay.

Areas to improve

Some Omani visitors experienced noise disturbances and poor soundproofing in street-facing rooms. Inconsistent housekeeping and minor maintenance issues were also noted, with some rooms not matching their descriptions.

• Rooms overlooking the street were noisy, even with windows closed.
• Sound insulation between rooms was inadequate, impacting comfort.
• Inconsistent housekeeping and maintenance were observed.
• Some rooms did not match the photos or description provided.

Amenities

• Toilet paper
• Towels
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer
• Shower

Where it is

Küçükbakkalköy, No:143/ Ataşehir, Kayışdağı Cd. 109-1, 34750 Dudullu Osb/Ataşehir/İstanbul, Atasehir, 34750 Istanbul, Turkey