The Marine Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisOmanis

What guests love

Arab guests frequently praise the hotel's convenient location and captivating sea views, alongside its general cleanliness and tranquil atmosphere.

• Many highlight the beauty of the direct sea view offered by numerous rooms.
• Guests appreciate the good level of cleanliness throughout the hotel.
• The helpfulness and welcoming nature of some staff members, particularly Bashar, are often noted.
• The location is considered suitable for those who prefer quiet and proximity to the coast.

Areas to improve

Some Arab guests encountered issues with small room sizes, cleanliness or maintenance problems, repetitive breakfast options, and external noise disturbances.

• Complaints arise regarding the cramped size of rooms and bathrooms, and insufficient amenities.
• Notes are made about the repetitive and unvaried breakfast selections during stays.
• Disturbance from traffic noise or external sounds is mentioned for rooms facing the street.
• Some guests pointed out poor sound insulation between rooms or inadequate cleaning services.

What guests love

Saudi guests frequently highlight the hotel's prime location and its stunning sea views, alongside general praise for cleanliness and a peaceful atmosphere.

• The direct sea view is consistently mentioned as a standout feature, greatly appreciated by visitors.
• Guests often commend the good level of cleanliness maintained in the rooms and common areas.
• The helpfulness and welcoming nature of some staff members, particularly Bashar at reception, are noted.
• Many Saudi visitors find the location convenient for exploring nearby tourist attractions.

Areas to improve

Saudi guests encounter issues with small room and bathroom sizes, poor sound insulation, and a limited breakfast selection.

• Many visitors report that rooms and bathrooms are quite small, with some lacking a bidet.
• Complaints arise regarding weak soundproofing, allowing noise from neighbors and the street to be heard.
• The breakfast is frequently described as having limited options and being rather modest.
• Some Saudi travelers express dissatisfaction with the hotel's distance from the city center and traffic congestion.

What guests love

Emirati guests found the staff at The Marine Hotel to be welcoming and helpful, appreciating the good service and cleanliness during their stay.

• The reception experience was noted as very good and respectful.
• Specific staff members provided good and supportive service.
• Guests appreciated the general cleanliness and pleasant interactions with the team.

Areas to improve

Some Emirati visitors encountered English communication challenges with certain staff members, while others felt the breakfast and general food offerings did not meet expectations.

• Communication barriers were noted with some staff due to language differences.
• Certain staff members were unhelpful when issues with food preparation were raised.
• The breakfast and overall food quality were considered below standard by some guests.

What guests love

Omani guests frequently praise the hotel's pleasant location, particularly its serene sea views, alongside a satisfying and varied breakfast offering.

• The prime location offers beautiful sea views and notable tranquility.
• Breakfast is described as diverse and delicious, a highlight for many visitors.
• The cooperative and friendly demeanor of some staff members, notably Bashar, was appreciated.
• Overall hotel cleanliness is considered good and adequate.

Areas to improve

Some Omani guests encountered issues with inconsistent room cleanliness, variable service quality, and certain operational shortcomings within the facilities.

• Room and bathroom cleanliness was inconsistent, with towels sometimes not being replaced.
• The repetitive breakfast menu and lack of variety were noted as a drawback by some.
• Certain staff members exhibited unfriendly or unhelpful behavior when approached.
• Noise disturbances from street-facing rooms and inadequate soundproofing affected sleep quality.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Toilet
• Free toiletries
• Hairdryer
• Shower

Where it is

Kuzguncuk Mahallesi Devlet Karayolu Caddesi No: 34/1 Arsin / TRABZON The Marine Hotel, 61900 Trabzon, Turkey