THE MOSS Hotel
Hotel in Istanbul, Turkey
What Arab guests said
What guests love
Arab guests commend the friendly and professional service from the reception staff, particularly for their helpfulness and useful advice. They also praise the hotel's cleanliness, spaciousness, and proximity to essential amenities.
- Staff members are helpful and pleasant.
- The accommodation is clean, spacious, and air-conditioned.
- Conveniently located near the sea, train station, and restaurants.
- Reception is welcoming and offers valuable tips.
Areas to improve
Some guests noted that room cleanliness requires more attention and that sound insulation is not ideal. The location was also described as very quiet and potentially unsettling due to darkness.
- Room cleanliness needs further attention.
- Soundproofing between rooms is weak.
- The location is quiet and dark at night.
- Presence of bothersome individuals in the street.
What guests love
Saudi guests appreciated the warm welcome and helpfulness of the hotel staff, particularly Salem, who facilitated communication and offered valuable advice.
- The reception staff were friendly and accommodating, speaking Arabic fluently.
- The hotel's location is convenient, close to landmarks, transport, and shops.
- Rooms were spacious and air-conditioned, with towels provided.
- The price was considered suitable for the area.
Areas to improve
Some guests noted that room cleanliness requires more attention, with comments on sound insulation and the quietness of the location at night.
- Room cleaning and linen changes need improvement.
- Sound insulation between rooms was noted as weak.
- The location was described as quiet and dark at night.
What guests love
Omani guests found the hotel's location appealing and were particularly pleased with the service provided by the staff. The team's professionalism and courteousness contributed to a good stay.
- Omani visitors praised staff members, noting their respectful and well-mannered conduct.
- Specific employees were highlighted for their attentive service.
- Guests enjoyed the hotel's location.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Toilet
- Free toiletries
- Hairdryer
- Shower
Show all amenities (60)
- Linens
- Wardrobe or closet
- Outdoor furniture
- Cleaning products
- Electric kettle
- Socket near the bed
- Clothes rack
- Bicycle rental
- Flat-screen TV
- Satellite channels
- TV
- Minibar
- Public transit tickets
- Invoice provided
- Private check-in/out
- Concierge
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Baby safety gates
- Family rooms
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
- Fax/Photocopying
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key access
- 24-hour security
- Safe
- Shuttle service
- Carbon monoxide detector
- Shared lounge/TV area
- Hypoallergenic
- Designated smoking area
- Air conditioning
- Smoke-free property
- Hypoallergenic room available
- Wake-up service
- Hardwood or parquet floors
- Heating
- Soundproofing
- Car rental
- Soundproof rooms
- Airport shuttle
- Non-smoking rooms
Where it is
Hoca Gıyasettin Mahallesi Hızır bey Cami SK. NO:11 Fatih, Fatih, 34134 Istanbul, Turkey