The MU City Hotel Trabzon
Hotel in Trabzon, Turkey
What Arab guests said
What guests love
Arab guests appreciate the hotel's convenient location near essential amenities and note good cleanliness and pleasant interactions with some staff members.
- The hotel's strategic location places it close to shops, restaurants, and cafes.
- Some guests commend the level of cleanliness within the property.
- Visitors found certain staff members to be very welcoming and cooperative.
Areas to improve
Some Arab guests encountered issues with unpleasant odors, limited breakfast options, facility problems, and difficulties finding parking spaces.
- There are complaints regarding unpleasant smells in rooms and corridors.
- Breakfast is considered limited and very basic in variety.
- Guests face challenges in finding available parking spots.
- Some rooms lacked maintenance or had issues with lighting and facilities.
What guests love
Saudi guests appreciate the hotel's prime location near essential amenities and the helpfulness of some staff members.
- The strategic location is close to restaurants, cafes, and shops.
- Some reception staff were welcoming and cooperative.
- Good cleanliness was noted in certain areas of the hotel.
- Easy access to the airport and nearby shopping centers.
Areas to improve
Some Saudi guests encountered issues with room and corridor cleanliness, facility problems, and limited parking availability.
- Concerns were raised about room and corridor cleanliness and unpleasant odors.
- Some rooms lacked essential amenities such as bathroom exhaust fans.
- Limited parking availability presented a challenge for visitors.
- Issues were noted with broken toilet seats, faulty lighting, and uncomfortable beds.
What guests love
Omani guests appreciate the hotel's convenient location, which offers easy access to shops for daily necessities.
- The location is close to shops for essential supplies.
- The area provides easy access to necessary facilities.
- Guests enjoy the vibrant surroundings of the hotel.
Areas to improve
Some Omani guests encountered unsatisfactory experiences regarding service, including communication difficulties in English or Arabic, issues with facilities like the pool, and unfulfilled room requests.
- There was discomfort from cigarette odors in some areas.
- Communication with staff in languages other than Turkish proved challenging.
- Room service was not satisfactory, with issues in cleaning and fulfilling requests.
- Certain facilities, such as the pool, had temperature regulation problems.
- Parking facilities were not as expected.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Free parking
- Free Wifi
- Family rooms
- Restaurant
- Non-smoking rooms
- Tea/Coffee Maker in All Rooms
- Breakfast
Where it is
ÇAĞATAY SK. NO:2/Z1 İŞYERİ KALKINMA MH. Kapı No: 61000 ORTAHİSAR/ TRABZON, 61100 Trabzon, Turkey