The Ritz-Carlton, Istanbul at the Bosphorus

What Arab guests said

🌍All ArabsSaudisEmiratisQataris

What guests love

Arab guests praise the hotel's prime location and friendly staff service, contributing to a comfortable and elegant stay.

• Guests commend the hotel's strategic location and easy access to attractions.
• Visitors appreciate the staff for their welcoming demeanor and professionalism.
• The cleanliness of rooms and facilities is frequently highlighted as a positive aspect.
• Food quality and breakfast variety are noted positively by many.

Areas to improve

Some Arab guests encountered issues with noise and soundproofing, alongside minor operational inconveniences.

• Several guests reported external noise and insufficient sound insulation in their rooms.
• There were mentions of only one elevator being operational at times, causing inconvenience.
• Some noted that room carpets appeared dated or that bed mattresses lacked comfort.
• Families experienced confusion regarding breakfast inclusions in their bookings.

What guests love

Saudi guests commend The Ritz-Carlton, Istanbul for its prime location and high standards of service, reflecting the esteemed brand.

• Visitors appreciate the modern, comfortable rooms and efficient check-in/check-out processes.
• The friendly and attentive staff are frequently highlighted as a key element of a pleasant stay.
• Guests value the convenient access to attractions due to the hotel's strategic position.
• The quality of breakfast and on-site dining options also received positive remarks.

Areas to improve

Some Saudi guests encountered issues with booking details and unexpected extra charges, alongside minor concerns regarding maintenance and comfort.

• A few visitors reported confusion over breakfast inclusions in their booking, leading to unexpected charges.
• Some guests noted insufficient sound insulation from street noise through the windows.
• Comments were made regarding mattress comfort and the condition of room carpets.
• There were mentions of elevator malfunctions during high demand, causing some inconvenience.

What guests love

Emirati guests consistently praise their elegant stay at The Ritz-Carlton, Istanbul, highlighting the prime location and the professional service provided by the staff.

• Guests commend the hotel's consistent cleanliness of rooms and public areas.
• Visitors appreciate the staff's welcoming nature and high level of professionalism.
• The diverse breakfast offerings and the great taste of the food are well-enjoyed.
• Guests value the beautiful views and the central location for easy access.

Areas to improve

Despite overall praise, some Emirati guests noted aspects that could be improved to enhance the stay experience.

• A few guests felt the in-room dining service could be better.
• It was observed that only one elevator was operational at times.
• Some guests felt that the restaurants closed a bit too early in the evening.
• Noise insulation in the rooms was mentioned as not being ideal by some visitors.

What guests love

Qatari guests found the hotel's location and property to be perfect, with staff members noted for their friendly demeanor, contributing to a pleasant stay.

• The hotel boasts a prime location and well-appointed facilities.
• Staff members are consistently friendly and welcoming.

Areas to improve

A few Qatari visitors experienced disturbances due to noise from neighboring rooms and the corridors, which impacted the overall tranquility of their stay.

• Noise disturbances were noted from adjacent rooms.
• Sounds from the corridors affected the peacefulness of the accommodation.

Amenities

• Toilet paper
• Towels
• Additional toilet
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Bathrobe

Where it is

Suzer Plaza, Askerocagi Caddesi, No:6 Elmadag/Sisli , Sisli, 34367 Istanbul, Turkey