The St. Regis Istanbul

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisBahrainisOmanis

What guests love

Guests frequently praise the hotel's prime location, offering convenient access to shopping and dining, complemented by the staff's warm and professional service.

• The central and convenient location for shopping and dining.
• attentive service and courteous interactions from all staff members.
• Spacious and clean rooms with well-appointed amenities.
• Good quality and enjoyable breakfast options.
• A generally peaceful and comfortable atmosphere.

Areas to improve

A few guests noted nighttime disturbances from street or neighboring room noise, with some comments also regarding the hotel entrance and certain breakfast aspects.

• Nighttime noise disturbances from outside or adjacent rooms.
• The main entrance design was considered less grand than expected.
• Breakfast offerings did not always meet the expected standard for the hotel's rating.
• Some rooms showed wear on furnishings like carpets or bed linens.
• Minor maintenance issues were observed in some room facilities, such as curtains.

What guests love

Saudi guests praise the hotel's prime location and the warm, professional service provided by its staff, contributing to a comfortable and elegant stay.

• Guests frequently highlight the cleanliness of the rooms and common areas.
• The staff's courteousness and high level of professionalism are consistently noted.
• The hotel's central and dynamic location is a significant advantage.
• The quality and variety of the breakfast offerings are well-received.

Areas to improve

A few Saudi guests noted minor areas for improvement, including occasional noise and specific facility details that could be enhanced.

• Some guests experienced noise during the initial nights of their stay.
• The hotel's entrance was mentioned as being rather small.
• A few visitors found the in-room cold water or refrigerator temperature to be insufficient.
• There was a comment suggesting the room carpets might benefit from replacement.

What guests love

Emirati guests praise The St. Regis Istanbul for its prime location, elegant rooms, and refined services that ensure a comfortable stay.

• Emirati visitors commend the hotel's ideal location, close to shopping, dining, and parks.
• Rooms are noted for being spacious, modern, and luxuriously appointed, offering pleasant views.
• Guests appreciate the quality of customer service and attention to detail that ensures a positive experience.
• The breakfast is highlighted as delicious with good options.

Areas to improve

Some Emirati guests encountered challenges related to noise, service quality, and the design of the hotel's main entrance.

• A few visitors noted noise disturbances from both outside and within the rooms, impacting tranquility.
• Minor maintenance issues, such as broken curtains, were reported with some delay in resolution.
• The design of the main entrance was mentioned as not quite fitting for the hotel's stature.
• Some expressed a preference for a buffet breakfast over a set menu or suggested improvements for the evening turndown service.

What guests love

Kuwaiti guests found The St. Regis Istanbul to be a recommended hotel, appreciating the attentive service and attention to detail that made their stays comfortable and memorable.

• Guests frequently praised the polite and helpful staff, especially at reception, contributing to a welcoming atmosphere.
• The hotel's cleanliness and well-maintained facilities were consistently highlighted as a positive aspect.
• Many visitors enjoyed the prime location and elegant design of the hotel.
• Breakfast was noted as a delightful experience with good quality and variety.

Areas to improve

A few Kuwaiti guests encountered minor issues during their stays, including some concerns about room cleanliness and clarity regarding hotel policies.

• Some guests reported experiencing noise disturbances in their rooms that affected their sleep.
• There were occasional comments regarding incomplete room cleaning, particularly concerning carpets.
• One guest experienced delays and difficulties in retrieving their security deposit after checkout.

What guests love

Qatari guests praise the hotel's prime location and good services, with special mentions for the spa and friendly staff.

• The location is considered strategic and very convenient.
• The spa offers a great experience worth trying.
• Staff members are noted for their skill and kind demeanor.
• Facilities and services generally receive positive remarks.

Areas to improve

Some Qatari guests encountered maintenance issues in their rooms and noted concerns regarding personal questions from staff.

• Some guests noted wear and tear on linens and bathrobes.
• A few felt uncomfortable with overly personal questions from the butler.
• Room maintenance issues, including shower and bathroom problems, were reported.
• Concerns were raised about the professionalism of front desk staff.

What guests love

Bahraini guests found their stay at The St. Regis Istanbul to be a very good experience, highlighting the hotel's prime location and the welcoming nature of its staff.

• The hotel's convenient location was frequently praised by visitors.
• Staff members, particularly the concierge, were noted for their helpful service.
• Guests enjoyed the warm ambiance of the rooms and the rooftop dining.

Areas to improve

Bahraini guests reported a lack of negative experiences during their stay at The St. Regis Istanbul, indicating overall satisfaction with their visit.

• No significant drawbacks were mentioned by guests.
• Visitors expressed complete satisfaction with no negative points to report.

What guests love

Omani guests appreciate the hotel's central and convenient location, complemented by attentive service and helpful staff, contributing to a pleasant stay.

• The central location is ideal for daytime activities.
• good service and friendly, cooperative staff.
• A comfortable and enjoyable experience for families and couples.

Areas to improve

Some Omani visitors found the breakfast offerings to be below the expected standard for a five-star hotel, and noted some nighttime noise disturbances.

• Breakfast did not meet the expected five-star hotel standard.
• Nighttime noise levels impacted sleep quality.
• Concerns were raised by some guests regarding staff and management.

Amenities

• Toilet paper
• Towels
• Bidet
• Additional toilet
• Bath or shower
• Slippers
• Private bathroom
• Toilet

Where it is

Mim Kemal Oke Caddesi No:35 Nisantasi, Sisli, 34367 Istanbul, Turkey