The Wilson Galata Hotel
Hotel in Istanbul, Turkey
What Arab guests said
What guests love
Arab guests appreciate the hotel's prime location near Galata Tower and essential amenities, along with the helpful and friendly staff service.
- The central location provides easy access to markets, dining, and transport hubs.
- Rooms are spacious and comfortable, offering good living space.
- Guests value the assistance provided by the staff and their welcoming demeanor.
Areas to improve
Some Arab guests encountered challenges with hotel accessibility, facility quality, internet connectivity, and cleaning services.
- The walk to the hotel is steep and difficult, with an unclear entrance.
- Wi-Fi is slow, and room cleaning is unavailable on weekends.
- Some room fixtures are dated or require maintenance, and booking photos may be misleading.
What guests love
Saudi guests appreciate the hotel's convenient location near shops and food outlets, complemented by helpful staff and clean rooms.
- Supermarkets and food outlets are conveniently located nearby.
- Daily cleaning services are available upon request.
- Rooms are of a good size.
- Staff members are noted for being helpful and responsive.
Areas to improve
Saudi visitors encountered challenges with the hotel's steep approach and unclear entrance, alongside issues with room amenities and misleading property images.
- The walk to the hotel is notably steep and challenging.
- The hotel entrance is not clearly marked, making it difficult to find.
- Some sanitary and lighting fixtures were of poor quality, requiring multiple complaints.
- Room pictures on booking sites may not accurately reflect window sizes or presence.
What guests love
Emirati guests highlight the hotel's prime location, finding it convenient and enjoyable for families and couples alike.
- The hotel boasts an convenient location, close to all attractions.
- Rooms are spacious and comfortable.
- Staff members are friendly and very helpful.
Areas to improve
A few guests noted minor issues with internet speed and the availability of room cleaning services during weekends.
- The Wi-Fi service was observed to be slow.
- Room cleaning was not available on weekends.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
Show all amenities (60)
- Shower
- Linens
- Wardrobe or closet
- Extra long beds (> 80 inches)
- Cleaning products
- Electric kettle
- Refrigerator
- Socket near the bed
- Clothes rack
- Desk
- Streaming service (like Netflix)
- Flat-screen TV
- Satellite channels
- Telephone
- TV
- Coffee house on site
- Breakfast in the room
- Tea/Coffee maker
- Invoice provided
- Private check-in/out
- Concierge
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Daily housekeeping
- Ironing service
- Dry cleaning
- Fax/Photocopying
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
- Shuttle service
- Carbon monoxide detector
- Designated smoking area
- Air conditioning
- Smoke-free property
- Wake-up service
- Heating
- Soundproofing
- Soundproof rooms
- Elevator
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Airport shuttle
Where it is
Serdar-ı Ekrem Caddesi 19, Beyoglu, 34421 Istanbul, Turkey