The Xenia Hotel
Hotel in Istanbul, Turkey
What Arab guests said
What guests love
Arab guests appreciate the friendly service from hotel staff, particularly at reception, alongside good cleanliness and a convenient location.
- The reception staff was very helpful.
- The place was clean and well-located.
- Staff interactions were noted as ideal.
Areas to improve
Some guests encountered issues with room security and access difficulties, alongside negative impressions regarding the entrance appearance and certain aspects of the property.
- Some guests experienced access problems due to a changed door code.
- The entrance's appearance was not satisfactory for some.
- The place was described as unsettling by a few.
What guests love
Saudi visitors appreciate the hotel's cleanliness and convenient location, along with the friendly and helpful staff interactions.
- High standards of cleanliness throughout the hotel.
- A well-situated and accessible location.
- Warm and welcoming service from the staff.
Areas to improve
A few Saudi guests noted concerns regarding the external entrance's appearance and described the place as unsettling.
- The initial impression of the external entrance was not favorable.
- Some visitors felt uneasy within the premises.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Additional toilet
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
Show all amenities (58)
- Shower
- Linens
- Wardrobe or closet
- View
- Cleaning products
- Electric kettle
- Refrigerator
- Socket near the bed
- Drying rack for clothing
- Clothes rack
- Desk
- Flat-screen TV
- Cable channels
- Satellite channels
- Radio
- TV
- Pay-per-view channels
- Invoice provided
- Private check-in/out
- Express check-in/out
- 24-hour front desk
- Baby safety gates
- Child safety socket covers
- Ironing service
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Carbon monoxide detector
- Shared lounge/TV area
- Hypoallergenic
- Designated smoking area
- Air conditioning
- Smoke-free property
- Hypoallergenic room available
- Wake-up service
- Hardwood or parquet floors
- Tile/marble floor
- Heating
- Soundproofing
- Soundproof rooms
- Ironing facilities
- Airport shuttle
- Non-smoking rooms
- Iron
- Upper floors accessible by stairs only
Where it is
Papa Roncalli Sokak No:28, 34373 Istanbul, Turkey