Thermal Saray Hotel & Yalova

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisOmanis

What guests love

Arab guests frequently praise the hotel's attentive service and strategic location, highlighting the staff's welcoming nature and helpfulness that creates a pleasant atmosphere.

• Visitors commend the staff's warm reception and effective assistance.
• The breakfast is noted as varied and tasty, satisfying diverse preferences.
• Guests enjoy the available facilities like pools and the spa, along with the hotel's proximity to attractions.
• The overall cleanliness of the property and rooms is often mentioned.

Areas to improve

A few guests pointed out areas needing improvement, such as elevator maintenance or specific details regarding room service and facility upkeep.

• Some issues were noted concerning the maintenance of the elevators.
• A number of guests reported incomplete room cleaning or a lack of essential amenities.
• It was mentioned that certain areas, like the spa vicinity, could be slippery and require additional safety measures.

What guests love

Saudi guests praise the hotel's convenient location and proximity to key amenities, highlighting the high standards of service and cleanliness.

• The strategic location offers easy access to thermal springs and nearby services.
• Reception staff are friendly and helpful, contributing to a pleasant stay.
• Rooms are clean and well-appointed, ensuring guest comfort.
• Breakfast is varied and enjoyable, meeting guest expectations.
• Thermal facilities, including the pool and Turkish bath, provide great added value.

Areas to improve

A few Saudi guests noted minor issues concerning the cleanliness of certain internal amenities.

• One guest observed slight dirtiness on the water heater when preparing a drink.

What guests love

Emirati guests appreciated the hotel's welcoming service and good location, with particular praise for the enjoyable breakfast and available facilities.

• Friendly and helpful staff interactions.
• A satisfying breakfast selection.
• The hotel's convenient and pleasant location.

Areas to improve

A minor concern was noted by some Emirati guests regarding the performance of the hotel's elevators.

• Some guests experienced issues with the elevators.

What guests love

Kuwaiti guests expressed satisfaction with Thermal Saray Hotel, highlighting its cleanliness, elegance, and spacious rooms.

• Rooms are spacious and comfortable, offering a pleasant stay.
• The delicious breakfast was appreciated as an good start to the day.
• The hotel is clean and elegant, recommended.

What guests love

Qatari guests found the hotel's welcoming staff and convenient location to be good, contributing to a very pleasant stay.

• Staff members are noted for their good manners and helpful, welcoming service.
• The hotel is situated in a calm area, close to restaurants and the main Hammam.
• Guests generally appreciated the overall positive experience at the hotel.

Areas to improve

Some Qatari guests noted areas for improvement, particularly concerning the hammam facilities and bathroom amenities.

• There were comments regarding the availability of mixed hammam options versus ladies-only.
• A point was raised about the absence of bidets in bathrooms, though noted as a general Turkish issue.

What guests love

Omani guests appreciated the hotel's convenient location and found the front desk staff to be very helpful. Children enjoyed the indoor swimming pool, and the veranda offered a pleasant spot for relaxation.

• The welcoming and helpful service at the front desk was noted.
• Children had a good time at the indoor swimming pool.
• The veranda served as a nice area for guests to unwind.

Areas to improve

Some Omani guests experienced disappointment with the overall cleanliness of their rooms, alongside concerns regarding breakfast quality and certain aspects of the spa service.

• Rooms and facilities were not adequately cleaned throughout the stay.
• Issues with room cleanliness, dust, and broken glass on the veranda were reported.
• Breakfast quality was found lacking, and some guests noted a rude masseuse.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Toilet
• Free toiletries
• Bathrobe
• Hairdryer

Where it is

Gokcedere Mah. Yasar Okuyan Cad. No:12 Gokcedere Termal Yalova, 77400 Gokcedere, Turkey