Trabzon Albayrak Suite

What Arab guests said

🌍All ArabsSaudis

What guests love

Guests frequently highlighted the cleanliness of the apartments and their convenient location near the airport and local services. The helpfulness and cooperative nature of the staff, with specific mentions of individuals, also left a positive impression.

• The accommodation's proximity to the airport and easy access to various services were commonly praised.
• Apartments were noted for being clean and spacious, contributing to a comfortable stay.
• Many guests appreciated the cooperative and kind staff, with some individuals providing particularly helpful service.
• The availability of amenities like a washing machine and parking in some units was seen as a convenient addition.

Areas to improve

Some guests encountered significant issues related to bookings, including hotel cancellations, discrepancies between booked and received apartments, and attempts to conduct cash payments outside the official platform.

• Several guests reported booking discrepancies, such as not receiving the correct number of rooms or being relocated between different buildings.
• Some visitors noted the absence of essential services that were part of their paid booking, like breakfast or air conditioning in certain rooms.
• Complaints were made regarding poor treatment by some staff or property owners, who were described as deceptive or untrustworthy.
• A few guests mentioned that the building was old and did not match its advertised standard, with issues concerning basic facilities.

What guests love

Saudi guests frequently praise the helpfulness and kindness of the staff, particularly mentioning Faisal. They also appreciate the cleanliness of the apartments and their convenient location near the airport and essential services.

• Staff members, especially Faisal, are noted for their friendly and cooperative service.
• The apartments are consistently described as clean and well-maintained.
• The location is convenient, being close to the airport and amenities.
• Some units offer useful amenities like a washing machine and parking.

Areas to improve

Some Saudi visitors encountered issues with booking cancellations or changes, alongside a lack of certain essential amenities like air conditioning or a water kettle.

• Instances of hotel-initiated cancellations and demands for cash payment were reported.
• Some guests noted issues with air conditioning, either its absence or malfunction.
• A few essential items, such as towels or water kettles, were reportedly missing.
• The apartment size was mentioned by some as being on the smaller side.

Amenities

• Dining table
• Coffee machine
• Cleaning products
• Toaster
• Stovetop
• Dryer
• Kitchenware
• Electric kettle

Where it is

Mehtap Sokak No:7, 61000 Trabzon, Turkey