Trabzon Star Pansiyon

What Arab guests said

🌍All ArabsSaudisOmanis

What guests love

Guests appreciate the strategic location of the pansiyon, offering convenient access to essential services and areas, coupled with affordable pricing for a pleasant stay.

• The friendly and respectful treatment from staff, particularly receptionists Suleiman and Mohamed Gomaa, is praised.
• Rooms are noted for being spacious, clean, and comfortable, with good internet connectivity.
• The proximity to the airport and nearby amenities like shops and restaurants is a significant advantage.
• The provided breakfast is considered good and meets basic needs.

Areas to improve

Some guests encounter challenges related to the building's infrastructure, including the absence of an elevator, small room sizes, insufficient lighting, and noise issues.

• Many guests experience inconvenience due to the lack of an elevator, making movement difficult, especially for the elderly and families.
• The absence of parking facilities and difficulties in finding taxis present a challenge for some visitors.
• Guests mention that rooms can be small, with inadequate lighting or poor sound insulation.
• There are comments regarding repetitive or limited breakfast options, and some furniture appearing dated.

What guests love

Saudi guests appreciate the friendly service from some staff members, noting the convenient location near the airport and the reasonable price.

• The helpfulness and kind demeanor of certain staff members are frequently mentioned.
• The accommodation's proximity to the airport is a significant advantage for visitors.
• Guests found the pricing to be fair for their stay.

Areas to improve

Saudi visitors encountered several issues, including a location unsuitable for families, accessibility problems, and a lack of essential amenities like elevators and parking.

• The absence of an elevator is a recurring complaint, making access difficult.
• The accommodation's location in an industrial area is noted as noisy and inconvenient for families.
• Limited parking availability poses a challenge for guests arriving by car.
• Some guests reported outdated furnishings and building conditions, along with inadequate or faulty air conditioning.

What guests love

Omani guests appreciate the pension's quiet and comfortable location, complemented by the friendly and welcoming staff.

• The central location offers convenient access to key areas.
• Reception staff are friendly and helpful, with hospitable kitchen service.
• Breakfast provides a good selection of essential items.

Areas to improve

Some Omani guests noted issues with room lighting and repetitive breakfast options, alongside accessibility concerns for the elderly.

• Room lighting is limited with an inconveniently placed switch.
• The absence of an elevator poses challenges for older guests.
• Breakfast offerings were perceived as repetitive over consecutive days.

Amenities

• Toilet paper
• Towels
• Additional toilet
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries

Where it is

erzurum caddesi No:15 Değirmendere, 61030 Trabzon, Turkey