Trend Suite Hotel

What Arab guests said

🌍All ArabsSaudisKuwaitisOmanis

What guests love

Arab guests frequently praise the property's convenient location, noting its proximity to the lake, mosque, and essential services, with special commendation for the helpful and welcoming staff member, Suleiman.

• The location is convenient, situated very close to the lake, mosque, and shops.
• Staff member Suleiman is consistently highlighted for his kind, helpful, and proactive service.
• Guests appreciated the general cleanliness and pleasant views from the apartments.
• The peaceful atmosphere of the place contributed to a comfortable stay.

Areas to improve

Some Arab guests encountered issues with the facilities, including small room sizes, problems with heating and hot water, and concerns regarding bathroom conditions and the availability of basic amenities.

• Several rooms were described as cramped and inadequately equipped.
• Guests reported issues with heating, hot water availability, and the state of bathrooms.
• Complaints were made about the cleanliness of some linens and the presence of insects.
• Discrepancies in advertised apartment sizes and room counts were noted.

What guests love

Saudi guests appreciate the prime location of the apartments, situated near the lake and essential services. They also highlighted the staff's good demeanor, particularly Suleiman, who was described as kind and proactively helpful.

• The location is convenient, close to the lake, mosque, and vital amenities.
• Staff member Suleiman is noted for his kindness and helpfulness.
• Some visitors found the place quiet and acceptably clean.
• The price was considered reasonable by some guests.

Areas to improve

Some Saudi guests encountered maintenance and comfort issues, including problems with heating and hot water availability. They also noted concerns about facility cleanliness, room size, occasional insects, and insufficient basic supplies.

• Issues with heating and hot water availability impacted guest comfort.
• Concerns were raised regarding facility cleanliness, insects, and dated furniture.
• Some rooms were described as small and inadequately equipped.
• The price was perceived as high relative to the amenities provided.
• Discrepancies were noted between advertised and actual apartment sizes.

What guests love

Kuwaiti guests praise the hotel's convenient location near the lake and services, highlighting its cleanliness and quiet atmosphere.

• Staff are commended for their welcoming reception and helpfulness, with special mention of Sulaiman.
• Apartments are noted as spacious and family-friendly, offering pleasant morning views.
• Guests appreciate the elegant and comfortable ambiance, finding the pricing reasonable.

Areas to improve

Some Kuwaiti visitors experienced an issue where the number of rooms received did not match their booking, causing inconvenience.

• A booked three-bedroom apartment was provided as a two-bedroom unit.
• This discrepancy between the promised and delivered accommodation was unacceptable.

What guests love

Omani guests appreciated the hotel's convenient location near amenities and praised the warm welcome and professional service from staff, particularly Suleiman for his helpfulness.

• Convenient location close to the lake and services.
• Friendly reception and attentive staff support.
• Polite and professional interactions with staff members.
• Prompt fulfillment of requests and good cleaning services.

Areas to improve

Some Omani visitors noted issues with the bathroom, citing its small size and lack of ventilation, alongside some concerns regarding the cleanliness of bed linens.

• Small bathroom size with insufficient ventilation and lighting.
• Bathroom issues including poor water drainage and ceiling mold.
• Concerns were raised about the cleanliness of the bed sheets.

Amenities

• Toilet paper
• Towels
• Bidet
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Shower

Where it is

Çaykara Uzungöl Mah. Atatürk Cad. 365/, 61940 Uzungöl, Turkey