Triada Hotel Karaköy

What Arab guests said

🌍All ArabsSaudisEmiratis

What guests love

Guests praise the hotel's convenient location in Karakoy, offering convenient access to attractions and transport links.

• The hotel boasts a prime location near the port, tower, and main transit hubs.
• Visitors appreciate the cleanliness and the friendly, helpful nature of the staff.
• Room sizes are noted as good and comfortable for stays.
• Some staff members are highlighted for their welcoming and cooperative demeanor.

Areas to improve

Some guests encountered service challenges, including water disruptions and noise, alongside issues with unprofessional service aspects.

• Complaints arose regarding water supply interruptions, particularly during nighttime hours.
• Noise from nearby establishments sometimes disturbed guests at night.
• A few visitors reported issues with door codes being changed without prior notification.
• Concerns were raised about towel cleanliness and water quality at times.

What guests love

Saudi guests appreciate the hotel's prime location near key attractions and its general cleanliness, with some staff offering friendly and professional service.

• The strategic location is ideal for easily exploring the city.
• Guests commend the level of cleanliness in the rooms and common areas.
• Some reception staff demonstrated high professionalism and notable cooperation.
• The provision of services like arranging taxis at good fares was appreciated.

Areas to improve

Some Saudi visitors encountered service challenges, including recurring water issues and unprofessional conduct from certain staff members.

• Water supply interruptions were a recurring problem, particularly at night.
• Accessing reception posed difficulties due to its distance from some guest buildings.
• A few guests reported unprofessional behavior from specific employees.
• Issues with towel cleanliness and the quality of airport transfer service were noted.

What guests love

Emirati guests praise the hotel's prime central location in Karakoy, offering easy access to dining, shopping, Galata Port, and transport links.

• The hotel boasts a strategic location close to essential services and attractions.
• Staff members are very friendly and helpful, providing attentive service.
• Rooms are comfortable and offer good space for a pleasant stay.
• The hotel provides a nice atmosphere and is conveniently situated near key points of interest.

Areas to improve

Some Emirati guests encountered issues with the air conditioning shutting off intermittently and a strict refund policy for booking cancellations.

• Some guests experienced the room's air conditioning shutting off on its own.
• A significant amount was not refunded upon cancellation due to visa rejection.
• There was a perception of some staff being uncomfortably inquisitive.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer

Where it is

Kemankeş Karamustafa Paşa Mahallesi, Hoca Tahsin Sokak, No:6, Beyoglu, 34425 Istanbul, Turkey