Tryp by Wyndham Istanbul Topkapi

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitis

What guests love

Arab guests generally found the staff to be friendly and professional, appreciating the comfortable and well-equipped rooms. The hotel's convenient location near essential services was also a noted positive aspect.

• Staff members are frequently praised for their welcoming attitude and helpfulness.
• Rooms are described as comfortable and offering a good standard.
• The hotel's proximity to shops and restaurants is a convenient feature.
• Some visitors highlighted the breakfast as enjoyable and varied.

Areas to improve

Some Arab guests noted limitations with the breakfast offerings and the hotel's distance from major attractions. Concerns were also raised regarding the condition of some linens and towels, alongside payment-related issues.

• The breakfast selection was described as basic or limited in variety.
• The hotel's location is considered somewhat distant from public transport and tourist sites.
• Some linens and towels appeared worn, with occasional reports of odors.
• Instances of billing discrepancies or unexpected charges were mentioned by guests.

What guests love

Saudi visitors praise the hotel's convenient location near essential amenities and highlight the staff's friendly service and the overall pleasant ambiance.

• The location is strategic and close to restaurants and shops.
• Staff members are welcoming and provide great service.
• Rooms are spacious and comfortable.
• The hotel offers good value for money.

Areas to improve

Some Saudi guests noted areas for improvement, including the absence of certain facilities and concerns regarding the quality of some amenities.

• There were comments about the lack of a spa and gym facilities.
• Some towels and pillows had minor issues with cleanliness or odor.
• A shortage of basic personal care items was observed in the rooms.

What guests love

Emirati guests found the hotel staff to be friendly and helpful, with particular appreciation for the assistance provided at reception.

• Guests praised the welcoming and professional demeanor of the reception staff.
• The availability of good parking facilities was appreciated.
• Rooms were described as great and comfortable by visitors.

Areas to improve

Some Emirati guests encountered issues with breakfast quality, payment discrepancies, and noted some unpleasant odors within the hotel.

• A few visitors found the breakfast offerings to be basic and lacking variety.
• Concerns were raised regarding payment issues, including unexpected charges.
• Some guests detected smoke odors emanating from adjacent rooms.

What guests love

Kuwaiti guests appreciated the hotel's convenient location near essential services, praising its cleanliness and the courteous, responsive staff who were always ready to assist.

• The prime location close to shops and restaurants.
• Friendly reception and prompt service from staff.
• Cleanliness of rooms and common areas.

Areas to improve

While Kuwaiti guests enjoyed their stay, some noted that certain room amenities, like bed linens, appeared worn and could benefit from updates. The breakfast selection was also described as limited and repetitive.

• Some room furnishings seemed dated and in need of renewal.
• Limited variety in daily breakfast options.
• Bed linens require replacement or refreshing.

Amenities

• Toilet paper
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Bathrobe
• Hairdryer

Where it is

Seyitnizam Mahallesi Mevlana Caddesi No:79 Topkapi, Zeytinburnu, 34025 Istanbul, Turkey