Turan Dağ Evi
Aparthotel in Çaykara, Turkey
What Arab guests said
What guests love
Arab guests found the mountain house to be even more beautiful in reality than in pictures, appreciating its high cleanliness and comprehensive amenities that contributed to a pleasant stay.
- The cabin's actual appearance surpassed the photos provided.
- The accommodation was noted for its clean condition.
- The location offers a wonderful historical view overlooking the river.
- The host and his family provided ideal and welcoming service.
Areas to improve
Some guests encountered issues with essential services, including weak internet connectivity and water pressure, alongside a problem with refund processing after a booking cancellation.
- The Wi-Fi service was reported as weak.
- A lack of necessary linens was noted by some.
- One guest experienced difficulty obtaining a refund after cancellation.
What guests love
Saudi guests found the cottage to be a delightful surprise, exceeding expectations set by photos and offering a truly enjoyable and comfortable stay.
- The cottage was even more beautiful than pictured, boasting a wonderful design and a stunning historical river view.
- The property was noted for its very high level of cleanliness throughout.
- Essential amenities were available, some not commonly found elsewhere.
- Interaction with the host and his family was described as ideal and very welcoming.
Areas to improve
One Saudi guest encountered significant issues with the property owner regarding a refused cancellation and delayed refund for a booking.
- The owner refused to cancel the booking, even when the property was closed due to snow.
- The owner delayed processing the refund owed to the guest.
- The issue was only resolved after intervention from the booking platform.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Private bathroom
Where it is
Demirkapı Köyü Yolu, 61940 Çaykara, Turkey