Turkuaz Apart

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisBahrainisOmanis

What guests love

Guests praise the apartments' convenient location near the lake and amenities, with particular emphasis on the staff's welcoming demeanor and consistent support.

• Visitors highlight the good cooperation and high morals of the staff, especially Mohammed, Jamil, and Ghaith, who provided outstanding assistance.
• The strategic location of the apartments, close to the lake, restaurants, and shops, is commended for easy access to attractions.
• Many guests note the cleanliness of the property and the availability of essential comforts like heating and kitchen facilities.
• Visitors express satisfaction with the convenient and available parking spaces.

Areas to improve

Some guests encountered challenges regarding sound insulation and limited amenities, which impacted their stay experience.

• Several visitors report poor sound insulation, leading to audible disturbances from neighboring units.
• The absence of air conditioning in some units is noted as a drawback, particularly during warmer days.
• A few guests mentioned that room cleaning is not a daily service and that some apartments are compact in size.
• The lack of a washing machine in certain apartments was observed as a deficiency.

What guests love

Saudi guests frequently praise the good service and cooperation from the staff, particularly Mohammed, Jamil, and Gaith, who offer outstanding assistance with a welcoming attitude.

• The prime location near the lake and amenities is a valued aspect.
• Apartments are noted as clean and well-equipped with essential comforts.
• The staff's polite demeanor and high ethical standards leave a positive impression.
• Convenient parking availability enhances the overall guest experience.

Areas to improve

Some Saudi guests noted disturbances due to poor sound insulation between apartments, alongside the absence of air conditioning in certain units.

• Weak sound insulation leads to noise disturbances from adjacent apartments or outside.
• The lack of air conditioning in some apartments can be uncomfortable during warmer days.
• Cleaning services are not always daily, occurring approximately every three days.
• Certain furniture or apartment fixtures might require updates.

What guests love

Emirati guests frequently highlight the welcoming service and good cooperation from the staff, alongside the apartments' convenient location.

• Guests appreciate the staff's kindness and readiness to assist with needs.
• The proximity of the apartments to essential facilities, services, and attractions is valued.
• Families find the apartments comfortable and well-equipped for their stay.
• The availability of parking and easy elevator access is noted.

Areas to improve

A few Emirati guests noted areas for improvement to enhance the overall accommodation experience.

• Some guests mentioned that daily cleaning was not provided as expected.
• One visitor found the bathroom size to be small.
• A guest indicated that the accommodation prices were relatively high.
• There was a preference expressed for upper floors over ground-floor apartments.

What guests love

Kuwaiti guests highlight the apartments' convenient location near services and the lake, with special praise for the staff's friendly and cooperative demeanor.

• The location is ideal, close to the lake, entertainment, and dining options.
• Staff members are very friendly and helpful, offering valuable assistance.
• Apartments are clean and well-equipped, suitable for families.
• Available amenities comfortably meet essential needs.

Areas to improve

Some Kuwaiti visitors noted that prices might be slightly high, with comments regarding external noise levels and infrequent room cleaning.

• The price is considered somewhat high compared to the services offered.
• External noise is present due to a lack of good sound insulation.
• Room cleaning occurs every three days, which may not suit all guests.
• Some apartments lack a washing machine.

What guests love

Qatari guests appreciate the attentive service and refined interactions from the staff, contributing to a pleasant and comfortable stay.

• Guests valued the supportive and kind assistance provided by Mr. Ghyath and Mr. Mohamed.
• The apartment's location is close to the lake and amenities, offering a secure and peaceful environment.
• The respectful and courteous approach from the hotel team and owner was noted.

What guests love

Bahraini guests found their apartments clean and well-appointed, appreciating the convenient location near the lake and available services.

• The apartments were clean and nicely furnished, including modern bathrooms.
• The location is good, close to the lake and services.
• attentive service and polite staff interactions were highlighted.
• Good Wi-Fi and parking facilities were available.

Areas to improve

Some Bahraini guests experienced issues with a lack of air conditioning and fans, window screens, insects, and small children's rooms.

• Lack of air conditioning and fans in some apartments.
• Some windows lacked screens, allowing insects to enter.
• Children's rooms were very small and lacked windows or AC.
• No complimentary water or hot beverages were provided.

What guests love

Omani guests appreciate the prime location of the apartments, finding them close to the lake and main attractions, with special praise for the cleanliness and welcoming staff.

• Strategic location near the lake and essential amenities.
• Friendly and cooperative staff interactions, with specific mentions of their efforts.
• Clean apartments equipped with basic kitchen necessities.
• Apartments are suitable for families and offer good parking facilities.

Areas to improve

Some Omani guests noted areas for improvement, including the absence of certain amenities or the comfort of some furnishings.

• Lack of some essential amenities like a washing machine or bathroom exhaust fan.
• Certain furniture, such as sofa beds, was not comfortable for some.
• Some rooms were noted as being small in size.
• Absence of basic hospitality items like water bottles in rooms.

Amenities

• Shared bathroom
• Garden
• Horseback riding
• Cycling
• Hiking
• Fishing
• Bicycle rental
• Shuttle service

Where it is

Uzungöl Mah.Serçe Sok.No:9/11A Çaykara/Trabzon, 61940 Uzungöl, Turkey