Turvan Hotel

What Arab guests said

🌍All ArabsSaudisQataris

What guests love

Arab guests frequently highlight the hotel's prime location, noting its convenience for accessing markets and transportation hubs.

• The hotel's strategic position offers easy access to shopping areas and key transport links.
• Certain staff members were noted for their helpfulness and cooperative attitude.
• The pricing is considered reasonable, especially given the convenient location.

Areas to improve

Many Arab guests express significant disappointment with the hotel's dilapidated condition, describing it as very old and lacking basic cleanliness and maintenance.

• The hotel is in a very poor state and requires comprehensive renovation of all facilities.
• Cleanliness levels are very low, with insects noted in rooms and common areas.
• Furniture, air conditioning units, and elevators are frequently reported as broken or in disrepair.
• Interactions with some staff were unsatisfactory, with unexpected extra charges being applied.

What guests love

Saudi guests frequently highlight the hotel's convenient location and proximity to key areas, with some staff members noted for their helpfulness.

• The hotel's strategic location is consistently praised as a major advantage.
• Certain staff members were appreciated for their kind interactions and valuable assistance.
• Some visitors found the hotel to offer reasonable value for the price.

Areas to improve

Many Saudi visitors expressed disappointment with the hotel's dilapidated condition and lack of cleanliness, alongside service issues and staff conduct.

• A significant number of guests noted the hotel's aged state, with rooms and furnishings requiring considerable refurbishment.
• Concerns were raised regarding poor cleanliness standards and facilities deemed unsuitable for accommodation.
• Service deficiencies were reported, including slow responses to maintenance requests and unfriendly behavior from some staff.

What guests love

Qatari guests highlight the hotel's strategic location, which provides convenient access to surrounding markets.

• The location is recognized as a primary advantage.
• The hotel benefits from a good position near shopping areas.
• Guests noted the location as its sole positive attribute.

Areas to improve

Qatari guests expressed significant disappointment with the hotel's dilapidated condition, describing it as very old and entirely unsuitable for stays, citing numerous malfunctions and unusable facilities.

• The hotel is very old and lacks basic maintenance.
• Facilities such as the elevator and air conditioning were non-operational.
• Rooms and furniture were in poor, unclean condition.
• The overall stay experience was very negative, prompting an early departure.

Amenities

• Free Wifi
• Airport shuttle
• Spa and wellness center
• Parking
• Family rooms
• 24-hour front desk
• Elevator
• Heating

Where it is

Hocapaşa Sk. No:36 Sirkeci, Fatih, 34112 Istanbul, Turkey