Ufuk Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisQataris

What guests love

Some guests found the hotel's location convenient, while others appreciated the room space and the availability of basic amenities like a refrigerator and an elevator.

• The hotel's geographical location is considered a point by many visitors.
• A few guests noted that the room size was adequate and suitable.
• The presence of an elevator and a refrigerator in the room was appreciated.

Areas to improve

Many guests encountered recurring issues with the lack of air conditioning, cleanliness of rooms and facilities, and malfunctions in furniture and sanitary equipment.

• The absence of air conditioning in the rooms was a significant source of discomfort for many guests.
• Guests complained about the cleanliness of rooms, linens, and sanitary facilities.
• Some essential facilities, like toilet seats and showers, were reported as broken and unrepaired.
• There were discrepancies between advertised room pictures and reality, alongside communication challenges with staff.

What guests love

Saudi visitors appreciated the good room space and convenient hotel location, noting the presence of an elevator and refrigerator.

• Room dimensions were adequate and comfortable.
• The hotel's location is good and accessible.
• The availability of an elevator and fridge in rooms was a positive addition.
• Some staff members were helpful and friendly.

Areas to improve

Saudi guests experienced disappointment due to the lack of air conditioning despite booking, alongside issues with general cleanliness and basic maintenance.

• The absence of air conditioning was a significant and unexpected problem.
• General floor and bathroom cleanliness was poor.
• Some facilities like bathrooms and elevators were cramped or out of order.
• Furniture and bedding appeared old and worn.

What guests love

Emirati guests appreciate the hotel's convenient location, which offers convenient access to various attractions and amenities.

• The hotel's prime location.
• Proximity to facilities.
• Easy access to destinations.

Areas to improve

Emirati visitors expressed significant disappointment due to rooms not matching advertised pictures, alongside issues with cleanliness, maintenance, and the absence of promised amenities.

• Rooms did not match the pictures shown.
• Cleanliness issues including bad odors and dirt.
• Facility defects like leaking showers and broken toilet seats.
• Lack of advertised amenities such as AC, fan, and toiletries.
• Poor staff communication and unaddressed problems.

What guests love

Qatari visitors appreciated the hotel's convenient location and clean environment.

• Guests highlighted the hotel's convenient location.
• The cleanliness of the property was noted positively.
• Visitors found their stay to be comfortable.

Areas to improve

Some Qatari guests encountered minor issues with essential amenities and facilities.

• A few guests noted the absence of air conditioning in certain areas.
• The elevator was described as very narrow, suitable only for one person.
• Some visitors mentioned a lack of basic supplies like toilet tissues.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Toilet
• Free toiletries
• Hairdryer
• Shower

Where it is

4 İmam Adnan Sokak, Beyoglu, 34435 Istanbul, Turkey