Umut Apartments
Aparthotel in Trabzon, Turkey
What Arab guests said
What guests love
Guests frequently praise the apartments' convenient location, close to the airport and essential services, alongside the staff's friendly and helpful demeanor.
- The strategic location offers easy access to the airport, key areas, and dining options.
- Staff members are consistently described as welcoming and helpful, enhancing the guest experience.
- The apartments are generally noted for their cleanliness and tidiness.
- Some units are equipped with cooking facilities and a washing machine for added convenience.
Areas to improve
Some guests express disappointment with the apartment size, often smaller than depicted in photos, alongside issues concerning bathrooms and facility maintenance.
- Apartment spaces are frequently described as cramped and not matching the advertised photos.
- Concerns were raised about poor lighting and ventilation in bathrooms, with occasional maintenance issues.
- Several guests encountered maintenance problems, including water leaks or malfunctioning air conditioning.
- Early check-out times and limited reception availability were noted as inconvenient by some visitors.
What guests love
Saudi guests appreciate the apartments' convenient location near the airport and essential services, alongside the cleanliness and the staff's helpful demeanor.
- The strategic location offers easy access to the airport, restaurants, and markets.
- The apartments are noted for their good cleanliness and tidiness.
- Staff politeness and cooperation contribute to a pleasant stay.
- Availability of basic amenities like kitchenware and bidets is appreciated.
Areas to improve
Saudi guests encounter challenges with cramped apartment spaces that appear smaller than advertised, alongside some maintenance and service issues.
- Apartment spaces are often narrower than expected and smaller than depicted in photos.
- Some bathrooms require maintenance and lack adequate ventilation.
- Occasional issues include water leaks, malfunctioning air conditioning, and uncomfortable beds.
- Early check-out times can be inconvenient for some visitors.
What guests love
Omani guests appreciate the apartments' prime location and proximity to essential amenities, along with the spaciousness that makes them a suitable choice for families.
- Strategic location near the airport, shopping centers, and restaurants.
- Apartments are spacious and comfortable, offering good natural light.
- Staff interactions are pleasant and contribute to an enjoyable stay.
Areas to improve
Some Omani guests encountered challenges regarding bathroom cleanliness and outdated fixtures, alongside occasional issues with services like hot water availability or missing amenities.
- Some bathrooms lacked adequate lighting and proper ventilation.
- Concerns were noted about bathroom cleanliness and the age of some fixtures.
- Temporary issues with hot water supply or delays in amenity requests were experienced.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
★ Arabs rate this higher than other guests
Amenities
- Dining table
- Cleaning products
- Toaster
- Stovetop
- Oven
- Kitchenware
- Electric kettle
- Kitchen
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- Washing machine
- Refrigerator
- Kitchenette
- Linens
- Wardrobe or closet
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
- Dining area
- Sofa
- Seating area
- Desk
- Streaming service (like Netflix)
- Flat-screen TV
- Cable channels
- Satellite channels
- TV
- Pay-per-view channels
- Socket near the bed
- Sofa bed
- Drying rack for clothing
- Clothes rack
- Hardwood or parquet floors
- Soundproofing
- Private entrance
- Carpeted
- Ironing facilities
- Iron
- Entire unit wheelchair accessible
- Upper floors accessible by elevator
- Picnic area
- Outdoor furniture
- Balcony
- Terrace
- Garden
- Grocery deliveries
- Tea/Coffee maker
- Wake-up service
- Private apartment in building
- Car rental
- Invoice provided
- Private check-in/out
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
Where it is
KONAKLAR MAH. MUSTAFA ALEMDAG CAD. UMUT APART EVLERI NO:24/1 iC KAPI NO:1 ORTAHISAR / TRABZON, 61010 Trabzon, Turkey