UZER OTEL

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisOmanis

What guests love

Guests frequently praise the hotel's convenient location near key attractions and the airport, alongside the staff's consistently friendly and helpful service.

• The hotel boasts a prime location, conveniently close to the city center and main points of interest.
• Staff members are consistently noted for their kindness, helpfulness, and welcoming demeanor.
• The general cleanliness of rooms and facilities is highlighted as a positive aspect.
• Breakfast is described as good, offering a pleasant start to the day.
• Many guests express a desire to return due to their positive overall experience.

Areas to improve

A significant concern for guests is the absence of elevators, leading to difficulties accessing upper floors, alongside some maintenance and air conditioning issues.

• Many guests report the lack of an elevator, making stair climbing strenuous.
• Some facilities, like bathrooms or air conditioning units, are noted as needing maintenance.
• External noise from the main road or adjacent construction is occasionally mentioned.
• Certain rooms are described as small or lacking basic amenities.
• A few reviews mention dissatisfaction with cleanliness standards or furniture condition.

What guests love

Saudi guests appreciate the hotel's prime location near key attractions and highlight the friendly and welcoming nature of the staff.

• The hotel's strategic location offers convenient access to the main square, the sea, and popular sites.
• Guests frequently mention the staff's helpfulness and warm demeanor, enhancing their stay.
• The accommodation is considered good value for the price paid.
• The cleanliness of the rooms and common areas is noted positively.

Areas to improve

Some Saudi visitors noted disturbances from nearby construction and mentioned issues with essential services.

• Noise from adjacent construction sites or the main road was a point of concern for some.
• The absence of an elevator presented a challenge for guests, particularly on higher floors.
• There were comments regarding the air conditioning needing time to cool rooms or not being activated.
• A few guests found the rooms or bathrooms to be small, with some lacking adequate ventilation.

What guests love

Emirati guests frequently praise the hotel's convenient location, situated centrally and conveniently close to the airport, making it their preferred choice for stays.

• The location is ideal, close to downtown and the airport, with easy access to shops.
• Staff are very friendly and helpful, providing attentive service.
• Guests feel comfortable and safe during their stay, encouraging repeat visits.

Areas to improve

Some Emirati visitors encountered issues related to cleanliness and facility maintenance, alongside observations regarding air conditioning performance.

• Some hair was noted on towels, and washrooms required minor maintenance.
• The air conditioning was noisy and ineffective, impacting sleep quality.
• A poor breakfast quality was reported by some guests.

What guests love

Kuwaiti guests appreciated the helpful staff, noting the renovated building and clean rooms during their stay.

• Friendly and very helpful staff service.
• Clean and comfortable rooms for accommodation.
• A renovated building located on the main road.

Areas to improve

Some Kuwaiti guests found the hotel's location challenging, requiring uphill walks to reach the center, and suggested improvements for the breakfast.

• The location is distant and uphill, posing difficulties for older guests.
• Breakfast offerings could be enhanced.
• The hotel lacks elevators, making access difficult for those with mobility issues.

What guests love

Omani visitors appreciated the warm and friendly service from the hotel staff, enjoying a good breakfast and a convenient location close to amenities.

• The welcoming and helpful nature of the staff was valued.
• Breakfast offered a pleasant start to the day.
• The hotel's location is convenient and close to key attractions.

Areas to improve

Some Omani visitors noted challenges with the building's condition requiring renovation and the absence of an elevator, which posed difficulties, especially for higher floors.

• The lack of an elevator presented a significant challenge, particularly with luggage.
• The building's facilities could benefit from updates and modernization.
• Room comfort and general ambiance were not always impressive.

Amenities

• Toilet paper
• Towels
• Bidet
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries

Where it is

10 Haşim Sokak pazarkapı mah. haşim sokak no:10 ortahisar, 61200 Trabzon, Turkey