Uzunkum Hotel
Hotel in Trabzon, Turkey
What Arab guests said
What guests love
Arab guests appreciate the friendly service and attentive staff, alongside good cleanliness and a convenient location.
- Staff interactions, particularly with Mahmoud and reception personnel, are frequently highlighted positively.
- The cleanliness of apartments and rooms is consistently noted as a point.
- The hotel's good location, close to amenities and the sea, is a recurring positive mention.
- Guests value the reliable internet service and easy access from the airport.
Areas to improve
Some guests experience continuous noise from adjacent event halls, alongside remarks on breakfast quality and room soundproofing.
- Noise from nearby wedding halls is a significant issue affecting guest comfort.
- Breakfast is criticized for limited options and being served cold, with poor service.
- Complaints mention poor sound insulation in rooms, allowing noise to penetrate.
- Certain rooms are noted as small with inadequate ventilation, and cleanliness did not meet expectations for some.
What guests love
Saudi guests appreciate the attentive service and friendly staff, highlighting the high level of cleanliness and the appealing design of the apartments.
- Staff interactions, particularly with the receptionist and Akh Mahmoud, were welcoming and professional.
- The apartments are very clean with a modern and comfortable design.
- The location is close to the sea, offering easy access to essential services.
- Internet service was fast and reliable.
Areas to improve
Some Saudi visitors noted disturbances from the adjacent event hall, alongside concerns regarding sound insulation and breakfast quality.
- Noise from the nearby wedding hall affected the tranquility of the stay.
- Sound insulation in the rooms was poor, allowing external noises to be heard.
- Breakfast quality did not meet expectations, with limited options and cold servings.
- The hotel's distance from the mall and airport posed an inconvenience for some.
What guests love
Omani guests highlighted several positive aspects of their stay, noting the convenient location and ease of access from the airport.
- Staff interaction was appreciated by visitors.
- The hotel's cleanliness standards were noted.
- Some guests found the food to be good.
- The location was described as convenient and accessible.
Areas to improve
Some Omani guests encountered disappointing experiences, with continuous noise from event halls impacting their comfort, alongside issues related to cleanliness and service.
- Loud noise from event halls disturbed guests at night.
- Some reported small room sizes and poorly ventilated bathrooms.
- Cleanliness in certain rooms was below expectations.
- Breakfast was described as sparse and unappetizing.
- A feeling of unhelpful staff was noted by some visitors.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Show all amenities (60)
- Linens
- Outdoor furniture
- Electric kettle
- Refrigerator
- Socket near the bed
- Clothes rack
- Dining area
- Desk
- Flat-screen TV
- Satellite channels
- Telephone
- TV
- Coffee house on site
- Wine/Champagne
- Special diet meals (on request)
- Bar
- Restaurant
- Tea/Coffee maker
- Invoice provided
- Lockers
- Private check-in/out
- Concierge
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Baby safety gates
- Child safety socket covers
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
- Fax/Photocopying
- Meeting/Banquet facilities
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
- Shuttle service
- Designated smoking area
- Air conditioning
- Smoke-free property
- Wake-up service
- Hardwood or parquet floors
- Heating
- Soundproofing
- Car rental
Where it is
1 Nolu Beşirli Mahallesi Devlet Sahil Yolu Caddesi, No:170 Ortahisar, 61040 Trabzon, Turkey