Velmore Hotel & Spa
Hotel in Kestel, Turkey
What Arab guests said
What guests love
Arab guests generally found the hotel staff to be welcoming and helpful, with the spa facilities noted as a pleasant aspect of their stay.
- Staff interactions were friendly and supportive, particularly at the front desk.
- Rooms were spacious and comfortable, with the spa bath being a highlight.
- The food served received positive mentions from some visitors.
Areas to improve
Some Arab guests expressed dissatisfaction regarding the hotel's location, the quality and variety of breakfast, and encountered issues within their rooms.
- The hotel's location was not ideal for several visitors.
- Breakfast quality and variety were disappointing, with limited food options.
- Room issues such as unpleasant odors or bathroom leaks were reported.
What guests love
Saudi guests frequently praise the hotel staff for their attentive service, contributing to a pleasant stay.
- The hotel staff's demeanor was noted as very good.
- The hotel atmosphere is pleasant and comfortable.
- Some visitors expressed general satisfaction with their stay.
Areas to improve
Some Saudi visitors encountered issues with breakfast variety and quality, alongside concerns about sound insulation and room odors.
- Breakfast offerings lacked variety and desired quality.
- Sound insulation in the rooms was noted as insufficient.
- Unpleasant odors were reported in some bathrooms.
What guests love
Emirati guests appreciated the spacious rooms at the hotel, highlighting the spa bath as a perfect element for a relaxing stay.
- Rooms were noted as spacious.
- The spa bath provided a very good experience.
- Staff service attempted to compensate for shortcomings.
Areas to improve
Some Emirati visitors experienced significant disappointment with the low standard of breakfast and limited food options, alongside room maintenance issues.
- Breakfast was very poor with few options.
- Guests had to seek breakfast elsewhere.
- Maintenance issues included a broken phone and bathroom leakage.
What guests love
Qatari guests appreciated the hotel's offerings, particularly highlighting the quality of food and the attentive service provided by the staff, alongside an enjoyable spa experience.
- The food quality was a highlight for visitors.
- Staff members were helpful and provided welcoming service.
- The spa offered a pleasant and relaxing experience.
Areas to improve
While services were praised, some Qatari visitors noted that the hotel's location was not ideal for their needs.
- The hotel's location was not preferred by some guests.
- An overall stay experience did not meet expectations for some.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Terrace
- Garden
- Restaurant
- Ironing service
- Dry cleaning
- 24-hour front desk
- Room service
- Convenience store on site
Show all amenities (32)
- Air conditioning
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Visual aids (tactile signs)
- Visual aids (Braille)
- Bathroom emergency cord
- Lowered sink
- Raised toilet
- Toilet with grab rails
- Wheelchair accessible
- Seasonal
- Beach chairs/Loungers
- Beach umbrellas
- Locker rooms
- Fitness
- Head massage
- Couples' massage
- Neck massage
- Back massage
- Turkish/Steam Bath
- Massage
- Fitness center
- Sauna
Where it is
AHMET VEFİKPAŞA MH. HAL CD. NO:7 AHMET VEFİKPAŞA MH. HAL CD. NO:7, 16450 Kestel, Turkey