Velour Hotel Spa Restaurant
Hotel in Sakarya, Turkey
What Arab guests said
What guests love
Arab guests praise the hotel's outstanding location and its captivating views, complemented by private gardens and pools.
- The location is good, offering wonderful views.
- Facilities include private gardens and pools.
- Food is delicious, especially the rich breakfast spread.
- Staff are friendly and strive to be helpful.
Areas to improve
Some Arab guests encountered issues with room cleanliness and outdated furniture, alongside a need for consistent follow-up on service requests.
- Certain rooms were not clean and had old furniture.
- An unpleasant odor was noted in some areas.
- Some requests, like cleaning, required ongoing follow-up.
- Noise levels could be high due to the adjacent restaurant.
What guests love
Saudi guests appreciate the hotel's prime location and its wonderful views, along with private amenities like the pool and spacious garden.
- Visitors praise the quality of the food and the variety offered at breakfast.
- Staff dedication to providing helpful and friendly service is noted.
- Guests enjoy the overall ambiance and the ample space within the hotel.
Areas to improve
Some Saudi guests encountered issues with room cleanliness and outdated furniture, alongside a need for consistent follow-up on certain requests.
- The room furniture was noted as being old and in need of updating.
- Some guests reported unpleasant odors within the rooms.
- Certain requests, such as cleaning or food orders, required additional staff follow-up.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Slippers
- Toilet
- Free toiletries
- Hairdryer
- Shower
- Linens
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- Wardrobe or closet
- Outdoor fireplace
- Outdoor furniture
- Sun deck
- Private pool
- Patio
- Terrace
- Garden
- Electric kettle
- Socket near the bed
- Clothes rack
- Ski-in, ski-out access
- Live music/Performance
- Nightclub/DJ
- Canoeing
- Skiing
- Seating area
- Flat-screen TV
- Satellite channels
- TV
- Coffee house on site
- Wine/Champagne
- Kids' meals
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Invoice provided
- Baggage storage
- Express check-in/out
- 24-hour front desk
- Outdoor play equipment for kids
- Daily housekeeping
- Dry cleaning
- Laundry
- Fax/Photocopying
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Security alarm
- Key access
- 24-hour security
- Shuttle service
- Pet bowls
- Designated smoking area
- Air conditioning
- Smoke-free property
- Hardwood or parquet floors
- Heating
- Private entrance
- Soundproof rooms
- Family rooms
Where it is
Melih Kibar Sahil Yolu Caddesi 14/1, 54600 Sakarya, Turkey