Vera Suite Hotel Trabzon

What Arab guests said

🌍All ArabsSaudisKuwaitisOmanis

What guests love

Arab guests praise the hotel's convenient location near essential amenities and highlight the warm, welcoming service provided by the staff.

• The strategic location of the hotel is frequently mentioned, offering convenient access to shopping centers and services.
• Guests frequently commend the staff's polite demeanor and helpfulness, with specific mentions of Adam and Ali.
• The cleanliness of the rooms and facilities is noted by many visitors, contributing to a comfortable stay.
• A beautiful sea view is highlighted as a positive aspect of the accommodation experience.

Areas to improve

Some Arab guests encountered challenges finding the hotel and occasionally had difficulty reaching staff, alongside minor observations regarding the furnishings.

• A few guests reported difficulty locating the hotel upon arrival.
• The furniture in some rooms was noted as being slightly dated, impacting the overall experience.
• Some visitors mentioned that reception staff were not always readily available when needed.
• Street noise was a concern for guests in rooms facing the road, and bed height was also mentioned.

What guests love

Saudi guests frequently praise the hotel's convenient location, which is conveniently situated near essential services and attractions, complemented by breathtaking sea views.

• The strategic location close to shopping centers and restaurants makes accessing amenities very easy.
• Staff members, particularly Adam and Ali, are noted for their respectful and welcoming demeanor.
• The suites are comfortable, clean, and well-equipped, offering a pleasant stay for families and individuals.

Areas to improve

A few Saudi guests mentioned challenges in locating the hotel, noting that some furniture appeared dated and that reception staff were not always readily available when needed.

• Difficulty was sometimes encountered in finding the hotel's exact location.
• Some furniture items were observed to be a bit old.
• Reception staff were occasionally hard to find when assistance was required.

What guests love

Kuwaiti guests found Vera Suite Hotel Trabzon to be a comfortable and clean hotel with an convenient location, appreciating the welcoming staff and pleasant service.

• The hotel's overall location is considered good and convenient.
• Rooms are spacious and clean, offering a comfortable stay.
• The reception and interaction with the hotel owner were friendly and responsive.

Areas to improve

Some Kuwaiti guests noted certain shortcomings at the hotel, including a lack of adequate facilities and issues related to room cleanliness.

• The hotel lacks some basic amenities, such as a spacious lobby.
• Issues concerning mattress cleanliness and the presence of insects were observed in some rooms.
• Certain rooms were noted to be missing external mirrors, extra seating, or sufficient hot water.

What guests love

Omani visitors praise Vera Suite Hotel Trabzon for its beauty and cleanliness, commending the attentive service and respectful treatment from staff.

• The hotel is noted for its high level of cleanliness and comfortable rooms.
• Guests appreciate the convenient location close to essential amenities.
• Staff are thanked for their welcoming reception and helpful service.

Areas to improve

Some Omani guests noted external noise due to the hotel's proximity to the street, alongside comments about small room sizes and inconsistent cleaning.

• Noise from street traffic and emergency vehicles was a concern.
• Room dimensions were considered small by some visitors.
• Improvements are suggested for the frequency of room cleaning and linen changes.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Bathrobe

Where it is

Kaşüstü Mahallesi, Çiçek Sokak No: 5, 61290 Trabzon, Turkey