Vialand Palace Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisBahrainisOmanis

What guests love

Guests commend the hotel's convenient location near the theme park and shopping mall, alongside the staff's welcoming and helpful demeanor.

• Spacious and clean rooms are frequently praised for providing a comfortable stay.
• The staff's friendly and cooperative attitude is a highlight for many visitors.
• Its prime location adjacent to a mall and amusement park is a significant advantage for families.
• Easy access to diverse shopping and dining options is greatly appreciated.

Areas to improve

Some guests noted areas for improvement in cleanliness and maintenance, alongside a limited breakfast selection.

• Concerns were raised regarding general cleanliness and the maintenance of rooms and corridors.
• The breakfast selection is described by some as lacking variety and needing enhancement.
• The hotel lacks certain amenities such as a swimming pool and gym facilities.
• A few visitors found the hotel's location to be distant from the city center and main tourist attractions.

What guests love

Saudi guests praise Vialand Palace Hotel for its spacious and clean rooms, the helpful and friendly reception staff, and its convenient location near Vialand and its attractions.

• Guests highlight the generous room sizes and comfort, making stays enjoyable for families.
• The staff's welcoming demeanor and professional service, particularly at reception, are frequently commended.
• Its convenient proximity to the mall and dining options is a significant plus for visitors.
• Children often enjoy the accommodation, especially given its closeness to entertainment areas.

Areas to improve

Some Saudi guests encountered issues with room cleanliness and maintenance, alongside the hotel's distance from historical tourist sites.

• A few visitors noted concerns regarding general cleanliness and room upkeep, including signs of wear or incomplete amenities.
• Several guests mentioned the absence of a swimming pool at the hotel.
• Some found the hotel to be distant from the city center and historical landmarks.
• A portion of guests expressed dissatisfaction with the quality and variety of breakfast offerings.

What guests love

Emirati guests praise the hotel for its beauty and convenient location atop a mall, offering convenient access to the theme park, dining, and shopping.

• The hotel staff are consistently described as friendly and welcoming, providing great service.
• Its prime location is ideal for families, enabling easy walking access to the Vialand theme park.
• The mall situated above the hotel offers a wide array of shops and restaurants for guests' convenience.
• Spacious suites contribute to a comfortable and enjoyable stay for families.

Areas to improve

A few Emirati guests noted that the breakfast selection was limited and basic.

• The breakfast variety was found to be limited and simple by some visitors.
• Improvements could be made to the quality and diversity of breakfast offerings.

What guests love

Kuwaiti guests frequently praise the hotel's convenient location, highlighting its proximity to entertainment and shopping facilities, alongside the helpful and cooperative staff.

• Visitors appreciate the strategic location near the amusement park and mall.
• Guests value the staff's friendly demeanor and willingness to assist.
• Many enjoy the peaceful and comfortable atmosphere within the hotel.
• Some families noted receiving complimentary breakfast as a gesture.

Areas to improve

Some Kuwaiti guests encountered issues with cleanliness and service responsiveness, alongside a lack of certain expected amenities.

• A few visitors mentioned concerns regarding the cleanliness of certain areas.
• Some guests experienced slow service and delays in restaurant requests.
• The absence of facilities like a swimming pool or satellite TV was noted.
• Noise disturbances from external or internal sources affected some rooms.

What guests love

Qatari guests appreciate the hotel's prime location adjacent to the mall and theme park, along with spacious rooms and a peaceful atmosphere, making it a favored choice for families.

• The strategic location near the mall and theme park offers convenient access to entertainment facilities.
• Rooms are spacious and comfortable, providing a quiet ambiance for relaxation.
• Staff members are friendly and helpful, offering attentive service for families.
• Overall cleanliness contributes to a pleasant stay experience.

Areas to improve

Some Qatari visitors noted areas for improvement, including breakfast buffet selections and furnishings, alongside comments regarding communication and air conditioning.

• Suggestions were made to enhance the variety and quality of breakfast buffet dishes.
• Minor points were raised about pillow comfort and the need for furniture updates.
• Some guests encountered slight communication language challenges.
• The hotel was mentioned as being a bit distant from the city center.

What guests love

Bahraini guests appreciate Vialand Palace Hotel for its prime location near shopping and entertainment, spacious rooms, and elegant ambiance suitable for families.

• The location is ideal, situated close to the theme park and shopping outlets.
• Rooms are generously sized and comfortable, with the hotel offering a grand atmosphere for families.
• Staff members are noted for being very friendly and helpful.
• Breakfast offers good variety, though some items could benefit from taste improvements.

Areas to improve

Some Bahraini visitors suggested that the breakfast experience requires enhancement in taste and variety, with recommendations for improving basic amenities.

• Breakfast quality and taste could be improved for certain dishes.
• Guests suggested providing daily bottled water as a standard amenity.
• Shower door design may lead to the bathroom floor becoming wet.

What guests love

Omani guests frequently highlight the hotel's convenient location and the warm hospitality extended by the staff, often noting the spaciousness of the rooms.

• Staff members are consistently praised for their welcoming nature and good hospitality.
• The generous room space is a significant positive aspect for many visitors.
• Guests appreciate the hotel's prime location and proximity to shopping areas.
• Some visitors received complimentary breakfast as a gesture of appreciation.

Areas to improve

Some Omani guests pointed out areas needing improvement in cleanliness and maintenance, alongside limited room service options and repetitive breakfast offerings.

• There are remarks regarding the need for maintenance in certain hotel facilities.
• Some visitors noted the breakfast menu lacked variety and was repetitive.
• Concerns were raised about the cleanliness of the bathrooms.
• The hotel lacks amenities such as a swimming pool and a gym.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Bathrobe

Where it is

Yeşilpınar Mahallesi Girne Caddesi, Eyüp, Eyup, 34065 Istanbul, Turkey