Vital Thermal Hotel & SPA

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitis

What guests love

Arab guests appreciate the welcoming service from the staff, the convenient location, and the diverse facilities including the spa and thermal pools.

• Visitors commend the warm reception and hospitality provided by the staff.
• The spa and thermal pool facilities are highlighted as a key attraction.
• Guests value the hotel's peaceful and pleasant location.
• The breakfast offered is noted as good and satisfactory.

Areas to improve

Some guests noted the need for updates in rooms and bathrooms, with comments regarding the quality of certain facilities and water services.

• Bathrooms and some room furnishings require refurbishment and improvements.
• Intermittent issues with hot water availability were observed.
• Certain facilities may be out of service or need maintenance.
• Some found the beds uncomfortable or the rooms and bathrooms small.

What guests love

Saudi guests appreciate the hotel's prime location and services, highlighting the staff's welcoming nature and friendliness, alongside enjoyment of the thermal facilities and outdoor pool.

• Staff are very friendly and cooperative in reception and service.
• The hotel's location is beautiful, offering great views, especially from the suites.
• In-room thermal water and the outdoor pool are key highlights of the stay.
• Breakfast is good and offers diverse options.

Areas to improve

Some Saudi guests encountered challenges with room comfort, noting firm mattresses and small bathrooms, alongside a need for minor renovations in rooms and facilities.

• Some beds were noted as being very hard.
• Bathrooms were described as quite small.
• There is a need for minor renovations in rooms and bathrooms.
• Wi-Fi signal was weak and sometimes unavailable.

What guests love

Emirati guests appreciated the hotel's general structure and the dedicated SPA facilities, which contributed positively to their overall experience.

• The hotel's overall structure was well-received.
• The SPA facilities offered a pleasant experience.
• Guests noted the good general design of the hotel.

Areas to improve

Some Emirati guests noted that the bathrooms require some updates to align with the hotel's overall standard.

• The bathrooms are in need of refurbishment.
• Certain bathroom facilities could benefit from modernization.

What guests love

Kuwaiti guests appreciated the friendly service from the owner and staff, with particular praise for the clean and well-equipped spa facilities.

• The owner and staff were very welcoming and provided good service.
• Spa facilities were clean and offered a pleasant experience.
• Food was satisfactory and not considered bad.

Areas to improve

Some Kuwaiti guests encountered issues with basic comfort, such as lack of air conditioning or hot water problems, alongside disappointment regarding room arrangements and pricing.

• There were issues with air conditioning and hot water availability.
• Room booking discrepancies occurred, with requested twin beds not being provided.
• Some guests felt the hotel was overpriced for the services offered.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Bathrobe

Where it is

Gokcedere Mah. Turgut Ozal Cad. No:34 Termal, 77400 Termal, Turkey